Mi opinion about this hotel will not be very kind… I took the decision to organise an international scientific congress in the Galeria Plaza Hotel. What a mistake! Despite their five stars and their experience to organise this kind of event (2 ladies in charge of it), the service provided was minimal: equipment not in good condition, minimal comfort, delays…... more

I had a good experience with the Galeria Plaza. The hotel staff was always very helpful. There is also alot going on with the mall being below and a couple of restaurants and a great bar (il Davide) within walking distance. The beach shuttle was very quick and I enjoyed having access to the beach club because we were there... more

WARNING!!! Do not book this hotel. I booked through Priceline and paid by AMX. I recieved a confirmation and stayed the 1 night. Upon checking out they informed me that I had not paid and that Priceline did not pay. They forced me to pay and when I got home I checked my AMX account it showed that I indeed... more

Don't get me wrong...the place was not a dump, but it was not at all as advertised on the hotels.com website--both the fault of [--]and the hotel itself. As an aside, [--] was very difficult to work with in rectifying the situation and has yet to do so, so I don't recommend booking through them either. When we wanted to... more

Me aloje durante 7 días y la arquitectura del Hotel hace que se oigan todos los ruidos los comedores estan... more

deux semaines durant le Carnaval de Veracruz. Accueil chaleureux, excellent prestations, nous étions à l'étage business (5ème) avec un service... more

Je ne recommande pas du tout cet hôtel, ayant vécu un séjour cauchemardesque !! Heureusement que je venais passer des... more

besonders ist der gute Betreuung im Restaurant gegenüber der Reception hervorzuheben. Der Kellner verstand es echten Service zu leisten. Er... more

nicht billig, aber recht nobel und komfortabel more