My wife and I traveled to the Palace on Friday 9/11 and are leaving on Friday 9/18. We are still here and I thought I would write my review while it is fresh in my mind. We are married 4 years I have been to Puerto Vallarta six times and my wife twice The beach was clean and well kept,... more

My husband and I just had a great experience at the Vallarta Palace. The service was awesome even though the hotel was almost empty. The food and drinks were great. Rooms are large, but only have a small step out balcony. Room service was hot and on time. This hotel offers great value and great service,. more

Our second stay at a Palace Resort and unfortunately it wasn't as great as our previous stay. The Good: Food was better than average, staff was extremely nice and attentive, the facilities were very clean and well kept. Room service was great (which came in very handy) and the spa was wonderful. Our room was very nice and we had... more

We stayed for a long weekend (sept 4-7 2009) and had a great time with old friends. Service was great, food was excellent; hotel has 3 restaurants and a snack bar. We'll most probably choose palace resorts again for our next high school reunion. more

The Vallarta Palace is a nice resort--big pool, nice variety of restaurants, and good service. However, it is not the place to go for a honeymoon, unless you really enjoy screaming and splashing in the pool, squealing and running in the restaurants, and being hit by jenga pieces in the bar (at all hours). We had to plan our schedule... more

Being a big fan of Iberostars, we moved to West Coast couple of years ago and decided to try Vallarta Palace. We loved it so much- excellent fresh food, good service, good entertainment and feeling cozy, welcome and homy, that we went back again. Our curiosity made us try another hotel, which was below any expectations. We transferred to Vallarta... more

If your looking for a place to be alone THIS is it. Service is not a resort type, more like a Motel service. Waiters go around you on purpose so they don't have to work, rooms are not sweeped, you know it is bad sevice when you have to look for a waiter in the restaurant to request a drink... more

Check-in - slightly slow - housekeeping had reported a smell in the room we were supposed to be assigned so they ended up giving a different one and we had to wait for it to be made up. Better before than after! Were kept occupied with a welcome drink and details of the resort activities including the free tours. They... more

I know this is a year late but after visiting a different resort i realized how important reviews are. This was our first time in Mexico and it was our honeymoon. We wanted a relaxing, not party wild vacation that we were told Cancun has to offer. That is why we decided to come to puerto vallarta. The hotel was... more