We went to the Mayan Palace last year with our 6 year old, 5 year old and 3 year old and we all had such a magical time. The pools were the highlight of the whole experience. My children enjoyed floating along the lazy river amongst exotic plants the best. The pyramid slide was probably a close second. We all... more

This place is beautiful, but you pay for it..9 dollars american for a beer. 68 dollars for breakfast..our rooms were nice, but had little creepy crawleys and ants..The views are awsome,great view of puerto vallarta and the ocean..Left to go to the pool and found out I was missing 100 dollars out of my purse.Pay the extra for the room... more

Just returned from a week at the Grand Mayan in Nuevo Vallarta. We had originally booked Mayan Palace that we were members of, but upgraded to Grand Mayan. Loved it so much that we upgraded our membership to Grand Mayan instead and will be going back in December. We had a 2 bedroom suite that was just beautiful; pools were... more

We booked the Mayan Palace through our vacation club and thought we would finally be staying in a top notch place for the great value they claim to offer.. I read the reviews and decided to hope for the best, since the reviews are not consistent in any way. Seems people love it or hate it! Anyway, we arrived at... more

This hotel has beautiful landscaping and surroundings but it is out of the way of shopping and other restaurants. You have to take a taxi or you can take a bus which is 120 pesos to go into town and shop for food etc . You are at their mercy for purchasing food and drinks at ridiculous prices. Wal-Mart provides... more

We just returned from the Mayan Palace at Nuevo Vallarta and had a great trip. As with most reviews, the timeshare people are out in force at the airport and other areas. This shouldn't be a problem as of November as Mexico is passing a law that his will not be allowed anymore. The hotel was nice and the staff... more

Here is my first piece of advice to all travelers coming into the Puerto Vallarta airport. There are 3 sets of doors after customs or entering Mexico , DO NOT STOP AFTER THE FIRST 2 SETS OF DOORS GO DIRECTLY TO THE THIRD SET OF DOORS!!! Here is where you will find all the car rental cos. and anyone that... more

We--my husband, daughter and fiance, and I --had a great time and have not experienced any of the negative comments in some of the reviews. The room (a one bedroom suite) is excellent in every way (OK the marble floors are a little hard, but very clean), and the separate reservation I made for "the kids" was perfect in that... more

We are owners in Grupo Mayan but we were first time visitors to NV. In fact, it was our first time staying at a Mayan property. Overall we were thrilled with our stay. There are a couple things that didn’t meet our expectations with the Mayan Palace, so I have to start with a bit of history about our Mayan... more