Services including tips. However, when we arrived we were notified that tips were NOT included to any service. On this resort there are no bracelets to allow you free access to food and beverages; you have to contact a waiter who will get you what you need and then will bring a bill (free, charge to you room number) and... More

I stayed here for two weeks from jan 28, 2012, If you are looking for a quite place to relax this is the place for you. I was not all inclusive so I cant comment on that aspect. it is the best service I have had in mexico and I have been travelling there for 20 years plus. The staff... More

My girlfriend and I booked this trip because we saw a great price on a "5*" in Puerto Vallarta through redtag.ca and there was an unfortunate incident involving a woman from our city at the resort we were going to book on the eastern coast. This having been my first all-inclusive trip I'd just like to say that this resort... More

My husband and I spent a week at this resort last month. Despite all the reviews that the management here is running a credit card scam, we assumed that if we kept copies of our receipts and careful documentation we would be fine. However, we were wrong. Upon check-in, the front desk agent authorized a hold on our credit card... More

"Deluxe Room: air-conditioning, 1 king-size or 2 double beds, bathroom with shower, bathrobes, hairdryer, TV, CD/DVD player, iDock, coffee-maker, minibar, in-room safe, maximum occupancy 4 adults (or 2 adults and 2 children) (Room is of European standards, it is smaller than the North American standards)" When searching for all inclusive week in Puerto Vallara, we came across this little gem... More

As Canadians my wife and I have travelled the Vallarta region for over ten years now,staying in various resorts in Banderas Bay from Punta Mita to La Jolla de Mismaloya. We've always appreciated the all inclusive package. Bel Air Collections and Spa is definitely a quiet, clean, smaller resort with an infinity pool overlooking just one of the many attractive... More

My boyfriend and I stayed at this resort. In general, the people were friendly, resort was clean and it was very beautiful. Loved the inifinity pool, and how clean the beach was kept. The maids were very diligent about the upkeep in the room - except for stalking the mini fridge. Our fridge never got stocked, even after 2 requests.... More

My wife and I spent 7 nights at the bel air arriving January 29th. We arrived late, check in was fast. This resort is quite which is fine by me, no young drunks that I saw. We booked this on I travel 2000 through nolitours. One thing to note with nolitours is you will be put in a small room... More

We arrived at Bel air Collection resory on January 16..2012 and were greeted with friendly accommadating Staff. Anwar was extremely helpful. He and all his taff accomadated all our needs. The meals were great and we had a beautiful Studio room with an oceanview and balcony. I wished only that they would have had premium beer and liquor. Other than... More