The Grand Mayan resort is clean, well maintained and has all the features needed for a weeks relaxation. Rooms are large and comfortable despite the hard beds. The pools were excellent and the staff extremely attentive and helpful. The pool restaurant was great for breakfast and lunch but the high-end restaurants left much to be desired. The prices were very... more

the mayan is like the commercials where there are white beaches and luxury living. more

We stayed at the Grand Mayan in Nuevo Vallarta in mid-october. We thought we were going to be at the Mayan Palace until the concierge emailed us 3 days before the vacation to let us know that we were moving over to the Grand Mayan, this was a pleasant surprise to us.. We were guests of a an owner there... more

We were invited to go to the Grand Mayan Neuvo Vallarta in mid-October, 2009. It was low season and not too crowded, which was a good thing since the other two Grupo Mayan resorts there were closed. The Mayan Palace was completely closed for a major renovation and the Sea Garden was closed due to lack of business. That the... more

We travelled with 2 young boys and extended family (4 adults, 2 children) in connection with our vacation ownership in Hilton Grand Vacation Club. HGVC gives us access to RCI properties as well and Grand Mayan was listed as one of the sites. From the moment we arrived, we were impressed with the gated community, on-site landscaping and hotel lobby.... more

We have stayed at the Grand Mayan in the past, and were going to stay at the Mayan Palace this time round. To our surprise our shuttle driver dropped us off in front of The Grand Mayan instead as we were upgraded to a presidential suite at the Grand Mayan, due to the Mayan Palace being under construction. No one... more

Our rooms were wonderful- very clean with lots of rooms. Hotel is very well maintained- Kept very clean. Pools are just wonderful. Towel service for pools and beaches provided. Staff all very polite and helpful. Food at the restaurant was only ok. Our kids stayed at the children's club for two days. They really enjoyed it there. Cost 150 pseos... more

Im going on Nov 6th and I m wondering if all 18 holes are open yet.Its been 3 years of playing the front 9 twice.Love the place other than that and the time share sales sharks more

We spent two weeks in a 2 BR as an RCI exchange. Reading all the reviews that mention not being able to get an ocean vie room, we have asked for one and received a first floor pool view with a glimps of the ocean. The staff is extremely helpful and courteous. The prices are at the higher side, but... more