Gorgeous hotel. Great for families with children. No real night life and nothing for teens (under 18) to do at night. We had a master suite which was wonderful but they should be more diligent about ensuring appliances work. We had to have them replace our blender, coffee maker, fix our internet service which died three times. Also, we were... more

I am completely disgusted with this company... When I arrived at the airport, I was approached by Augustin, who claimed he was affiliated with the company that was hired to take us to our resort (I found out later that this was a lie). He then tried to convince us of visiting the Grand Mayan the next morning. He promised... more

We went with another couple in February and we are late 20s mid 30s with no children. Almost the entire place was occupied with an age group of 60 and older and a couple families. Every morning the resort would hold water aerobics and everyone was a blue hair. There was a board by the pool that listed the days... more

A little late to write the review, but I figured I would give back to trip advisor seeing as I have used it to plan just about all of my trips. To start out I would say the resort is beautiful and the weather was perfect. I used my time share (that is with the Grand Mayan) and was disappointed... more

We just got back from the Grand Mayan where were able to find enough activities to entertain myself, hubby, mother - who's 82-, and daughter, who's nine. First of all, thank you to whomever recommended buying the meal coupons. The food was great but pricey and the coupons saved us money, especially at dinner. The only thing was they're most... more

Our family of four just returned from The Grand Mayan Resort. We have a nine and thirteen year old. Both loved the pools, lazy river, waterslide and wave pools. I read a lot of the reviews on this site before we left and they all were a great help. It is true what everyone has said, the grounds are beautiful... more

Pros: the Mayan Resort is gorgeous. The grounds are clean and well maintained, and the lazy river and wave pools give the resort a little something extra that kids and adults will love. Our rooms was spacious and well appointed, I especially liked the little 'cooling pool' on our balconey. The gym and spa were also great. Cons: most of... more

Had a wonderful week at the Grand Mayan. The service from the pick-up until the check-out was simply impeccdable. I was most impressed in how the resort catered to people of all ages and types. In particular, I noticed the resort was very wheel-chaIr friendly (this is not something you often see in Mexico, so this was outstanding) Were bothered... more

2 adults with 2 children ( 10 yr, 6 yr) another great stay ( #2) at the grand we recomend the meal plan it was a good value for eating on site at the resturants we used the meal tickets for the adults and ordered ala carte for the children . off site we recomend meal spots estudio ( awesome... more