My husband and I arrived in the early afternoon and hoped to check in early before heading to Willow Stream Spa. The staff quickly upgraded our room to accommodate our request, without any hesitation. The room was spacious and complete. It had more than we could possibly need. It was quiet and well maintained. The only thing I felt was... More

Living in Calgary can be stressful and it can be tough to get away but thankfully the national park is just next door. I stayed at this hotel twice last year (April and Oct) and enjoyed myself both times. Parking is free and underground so requires your room card. The grounds are well kept and the lobby is very nice... More

I was able to check into this hotel at close to midnight, and received a room that was a free upgrade. They did not have the exact room I asked for so I received one with a HUGE hot tub in it instead! I am not one to complain with a view of the Rockies! The pool was empty, and... More

Overall we were very satisfied with the hotel and would stay there again. My family and I stayed 5 nights in one room for a skiing week. The room with two queen beds was very good size and the beds had very good linens. Like others have said, the included breakfast was ample with eggs, sausage, waffles or pancakes, cereals,... More

A few friends and family rented 3 rooms on third floor for Friday and Saturday night. Hotel staff were very good getting all three rooms together. Room was spacious so we could have a gathering in our room of 8 people and not feel squished. Beds and pillows were great. Hotel is very close to main strip for shopping and... More

this hotel is fairly close to downtown banff, 10 minute walk , really quite nice for the price, breakfast included. . we had a 3rd floor room facing the mountains. The staff always have a smile and pleased to assist. Highly recommend, and I do not always say this. More

A very nice BW a few blocks away from the main street. Free breakfast, Internet, coffee (in room and lobby) and underground parking - great value. More

My husband ,myself and sister stayed here for one night and found it great. The front desk clerk was friendly, the rooms clean and the bathroom(which I am very fussy about) super clean with lots of towels etc. The only complaint I have was the breakfast. Everything that was to be hot was cold. There was lots food but it... More

My Husband and I stayed at this property for a last minute weekend getaway. It was just about the last hotel room left available in Banff over the long weekend and we were lucky to get a room, especially seeing as we also required a pet friendly property! The hotel was adequate. We were impressed with the room itself, very... More