We stayed here for one night that was one night to many. For a hotel that charged us over $200 a night we expected more than a hot tub with scum on the side of the pool that on a second request maintenance wiped off with his hand, cereal and muffins for breakfast that the staff were annoyed when you... more

The Good: Quick walk into Banff. Easy access to Highway1 & to all ski resorts. Free breakfast. Helpful staff. Free underground parking.Quiet.Huge jacuzzi in room. Sink & fridge. Comfy bed. The Bad: The room was (111)was very cold. We slept with a coat over the blanket at night. Thin, scratchy towels, no shampoo etc. Hairdryer didn't work. Dirty carpet The... more

We stayed in the presidential suite...well worth it for the money.Enquire directly and get deal..you get private 7 person jacuzzi on balcony year round.Real luxury..and they accept pets for free!! Location is fantastic too.Thanks Best Western more

This place had great bedrooms, roomy bathrooms with shower and bath. Pay per view movies, balcony, hot-tub, swimming pool. Free Ice, coffee (& tea) from reception day and night. I really could not fault this hotel. Very clean, friendly staff, convenient for Ski Bus and downtown was 10 mins walk away. What more do you want? (OKay my room had... more

We stayed at this hotel for 2 nights in early Oct 2004. Our room had 2 queen beds and a balcony (how nice to have some fresh air for a change). Unfortunately we were at the back of the hotel with no view. The underground car park was good but you had to drive on the wrong side in order... more

Banff is a beautiful town but this hotel charged us $157USD for a room we didn't use. We had made, then cancelled a reservation while staying at another Best Western hotel. Siding 29 claimed to have not received the cancellation and to not recognize the cancellation number we were given by another Best Western employee. Bottom line: Be wary of... more

We stayed at this hotel for two nights in August. the room was nice, big and clean. And there is covered parking for our Goldwing. =0) My only complaint is that there is no bar or restaurant in the hotel. They do offer a complimentary breakfast buffet, and coffee all the time. But this is the first BW I've been... more

My wife and I visited Banff for the first time last week and stayed in a jacuzzi suite at this hotel. The room was clean ,spacious ,and quiet. my wife especially enjoyed her own hot tub as the pool was quite often filled with children having fun,but somewhat noisy. The breakfast buffet was great for a start to the day... more

This hotel was great! We had a huge room, and a great view of banff. Make sure to ask for a room with a balcony facing the mountains, rooms are larger on this side, and a much better view. The people at the front desk were excellent, if you have any questions ask them, they will certainly help you out.... more