We had not made a booking in Banff b/c we didn't expect to be there for a few more nights (long story). I walked in and asked if they'd match the price of one of their competitors and they happily bettered it. ($95 p/n including tax I think). We intended to stay one night and stayed 3. The location was... more

Me and boyfriend spent 3 nights at the Best Western it was a little over priced for the hotel , but i guess for the area it was to high. Our first 2 nights were comfortable. The first morningwe were in the hallway trying going down the stair on our way out and the lobby attendant who was vacuuming the... more

We stayed here for one night that was one night to many. For a hotel that charged us over $200 a night we expected more than a hot tub with scum on the side of the pool that on a second request maintenance wiped off with his hand, cereal and muffins for breakfast that the staff were annoyed when you... more

The Good: Quick walk into Banff. Easy access to Highway1 & to all ski resorts. Free breakfast. Helpful staff. Free underground parking.Quiet.Huge jacuzzi in room. Sink & fridge. Comfy bed. The Bad: The room was (111)was very cold. We slept with a coat over the blanket at night. Thin, scratchy towels, no shampoo etc. Hairdryer didn't work. Dirty carpet The... more

We stayed in the presidential suite...well worth it for the money.Enquire directly and get deal..you get private 7 person jacuzzi on balcony year round.Real luxury..and they accept pets for free!! Location is fantastic too.Thanks Best Western more

This place had great bedrooms, roomy bathrooms with shower and bath. Pay per view movies, balcony, hot-tub, swimming pool. Free Ice, coffee (& tea) from reception day and night. I really could not fault this hotel. Very clean, friendly staff, convenient for Ski Bus and downtown was 10 mins walk away. What more do you want? (OKay my room had... more

We stayed at this hotel for 2 nights in early Oct 2004. Our room had 2 queen beds and a balcony (how nice to have some fresh air for a change). Unfortunately we were at the back of the hotel with no view. The underground car park was good but you had to drive on the wrong side in order... more

Banff is a beautiful town but this hotel charged us $157USD for a room we didn't use. We had made, then cancelled a reservation while staying at another Best Western hotel. Siding 29 claimed to have not received the cancellation and to not recognize the cancellation number we were given by another Best Western employee. Bottom line: Be wary of... more

We stayed at this hotel for two nights in August. the room was nice, big and clean. And there is covered parking for our Goldwing. =0) My only complaint is that there is no bar or restaurant in the hotel. They do offer a complimentary breakfast buffet, and coffee all the time. But this is the first BW I've been... more