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All 32 Banff hotels »

Banff Ptarmigan Inn

3.0 of 5
337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Hotel amenities
Ranked #19 of 32 hotels in Banff
3.5 of 5 stars 314 Reviews
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314 reviews from our community

What travellers say about this hotel
  • Very good(6)
  • Standard room(6)
  • Ski bus(5)
  • Hot tub(4)
  • Would DEFINITELY recommend(4)
  • Front desk staff(3)
Traveller rating
    83
    109
    64
    33
    25
Only show reviews for Family (64) | Couples (139) | Business (16)
Date Rating
Z Z
Burlington, Canada
Senior Contributor
38 reviews
15 helpful votes
4 of 5 stars Reviewed 31 January 2012
2
people found this review helpful

Three guys with one night in Banff... couldn't have stayed at a better place for what we paid. Desk set us up with a room with three beds- regular rate. Beds had a great plush top - we all slept like babies. Room was clean. Breakfast was hot. Location was within walking distance of all the bars and restaurants... even... More

Was this review helpful? Yes
Corrine Harris, General Manager at Banff Ptarmigan Inn, responded to this review
2 February 2012

Thank you for the review, sounds like you had a great time, and we hope to see you again on your next trip to Banff. More

Andrew R
Rosemary, AB
Senior Reviewer
6 reviews
2 helpful votes
3 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Reasonable prices when booked more than a week in advance, clean room, and good ammenities. Very decent hot breakfast, less than a block from downtown, and heated underground parking. We found the room was very warm at night, even with thermostat turned down and supplied fan running on high. We mentioned this on checkout and the attendant did not seem... More

Was this review helpful? Yes
Corrine Harris, General Manager at Banff Ptarmigan Inn, responded to this review
31 January 2012

Thank you very much for taking the time to write your review. We are glad that you enjoyed our location and the breakfast. As for our hot tub area, we do allow access for our guests staying in our sister properties next door, and we will keep a closer on eye on the behaviors of fellow guests in the future. More

sharonCambs
London, United Kingdom
Senior Contributor
44 reviews
28 helpful votes
4 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

Firstly i would like to say, yet another brilliant ski holiday in Banff, ""The Canadian Rockies"". We usually book our very last minute ski holiday through the major UK holiday brands, ""BUT"" this year the last minute prices had gone through the roof !!!!!, so i decided to take another route for booking our holiday, in the end i booked... More

Was this review helpful? Yes
Corrine Harris, General Manager at Banff Ptarmigan Inn, responded to this review
29 January 2012

Welcome home, we are so glad to hear that you enjoyed yet another ski vacation in Banff, and thank you for the lovely praise. For any guests that book directly with us the FREE hot buffet breakfast is included in the price, and if you are booking through a 3rd party supplier, be sure to ask about this delicious and... More

fabryhb
Calgary, Canada
Contributor
19 reviews
14 helpful votes
5 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

It was a nice experience in this hotel. We stayed 2 nights in two rooms by the end of Dec 2011. The front desk lady (Australian) was very kind and helpful. Our room was very clean with two king size beds, modern TV, coffee maker and standard bathroom (very clean as well). We parked our cars in the underground basement,... More

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Corrine Harris, General Manager at Banff Ptarmigan Inn, responded to this review
29 January 2012

Thank you for taking the time to write your review. We just wanted to clarify that all of our hotels rooms only have Queen size beds, not King, but they do all have our signature Mountain Feather Bedding, which may make them seem that much bigger and the most comfortable. More

Wishbones
Calgary
Senior Contributor
29 reviews
75 helpful votes
4 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

This was our first time at this hotel - just a cheap night away from Calgary so our boys could go ski at Sunshine and we could go browse the shops and have dinner out. We got one room for ourselves and one for the guys. The price was very reasonable and I really liked that a full hot buffet... More

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Corrine Harris, General Manager at Banff Ptarmigan Inn, responded to this review
29 January 2012

Welcome home and thank you for the review. We are so glad to hear that your enjoyed our daily buffet breakfast service and we will be sure to have a look at the balcony linings when things warm up this spring. We hope that you will be back to visit us again in the near future. More

mslamin
Texas/USA
Senior Reviewer
10 reviews
7 helpful votes
5 of 5 stars Reviewed 5 January 2012
4
people found this review helpful

As a frequent visitor to Banff, I had not stayed in the Ptarmigan Inn prior to October 2011. I had seen the Inn from the outside on all my other visits,so I was aware of its perfect location on Banff Avenue. But I had been unaware of the free underground parking rights the property---very convenient. Our room was spacious and... More

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Corboulee
1 review
3 helpful votes
4 of 5 stars Reviewed 4 January 2012
3
people found this review helpful

Great location in town. Excellent value. Great breakfast - best omelet ever. Clean and comfortable. More

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WorldTravellers1010
Calgary, Canada
Senior Reviewer
9 reviews
4 helpful votes
3 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

Location was great. Close to all the shops and restaurants. They say the are pet friendly but then give you a list of things your pet can't do(Stay in room wven if crated, not allowed in most places, not allowed on anything in room or it would cost you a fee). Rooms were ok. Really small & old feeling. Bed... More

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Corrine Harris, General Manager at Banff Ptarmigan Inn, responded to this review
6 January 2012

Happy New Year and thank you for taking the time to write your review. It is correct that we do not allow pets to be left unattended in the room, even when crated, as we are being respectful to all guests, whether with or without pets. We are hoping to avoid having unattended pets barking, meowing or making other noise... More

Brian V
Calgary, Canada
1 review
2 helpful votes
5 of 5 stars Reviewed 2 January 2012
2
people found this review helpful

Stayed one night Dec26/27 and found it to be an excellent choice. One block from downtown banff, underground parking and very nice rooms. The only thing I didn't like was that the exercise equipment is in the same room with the hot tubs. More

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sandy17Calgary
calgary
Senior Reviewer
9 reviews
4 helpful votes
4 of 5 stars Reviewed 16 December 2011
1
person found this review helpful

Hi we stayed here Dec 9th to 11th On Friday we went to bed and were kept awake from 2:30am on to 5:50am especially around 4:30am a woman in room around corner from us was pounding on her door and wouldn't stop. When we tried to call desk the phones buttons weren't working so we had to use our cell... More

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Corrine Harris, General Manager at Banff Ptarmigan Inn, responded to this review
19 December 2011

Thank you for being understanding. Unfortunately some of our guests do enjoy their parties a great deal, and we do our best to minimize this effect on neighboring guests. We look forward to your next visit, and are confident it will be much quieter. See you soon and happy holidays. More

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Banff Ptarmigan Inn Also Known As

  • Banff Ptarmigan Hotel
  • Ptarmigan Inn Banff
Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada

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Banff Ptarmigan Inn
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