No problems at all and overall quite pleasant. Our stay was marred by lousy weather but the 2 bedroom unit we had was more than enough space for 2 and our puppy. Full kitchen was well supplied with full size appliances, suite was warm and quiet and most likely recently renovated. Staff were helpful and prompt without being pushy. Main... more

Accommodation small,scruffy and tired. If you want to stay in a time warp ala 1980s then this is the place for you. Seems you can call ahead and request a renovated unit if available. We did not know about this. Should have read more reviews on this site first. We traded a fabulous 2 master suites unit from our Grand... more

I have stayed at this hotel 2 times now. Once for a conference a few years ago and then with my wife for a night away. The rooms are quite comfortable and very clean. I loved waking up in the morning to a view of the montains and little to no traffic. Because this place is just out of town... more

we stayed in a loft suite for 3 nights and would stay here again. the room was very, very clean must have been newly renovated. the loft suite had plently of space with 1 and 1/2 baths, wood fireplace, fully stocked kitchen, large bathroom, plenty of closet space. it is about a five minute drive to town with nice mountain... more

When we arrived, the guest relations lady told us where our unit was by circling it on a map of the premises. It was very confusing as to how to get to the particular unit. My husband had to carry our luggage up the stairs outside and walk all the way down to the end of the complex to find... more

Our trip was a timeshare exchange in unit 1507, a 2BR/2BA unit, during the off-season (early October 2008). Requested and received a renovated unit with a nice mountain view. It was across the road from the reception/restaurant/pool/laundry building. Our unit faced Cascade Mountain with a lovely view. It also faced Banff Avenue, which is the main street into town from... more

Just home last night, and I agree with the other reviews here; the staff is wonderful, the rooms are immaculate, and the location is great, just about 7 minutes from the main street in Banff. We stayed in one of the one bedroom suites. We called ahead, to ask for a renovated suite and they were very accomodating. Ask for... more

My wife and I spent 3 fantastic weeks in the Rockies with 1 week at the Banff Rocky Mountain Resort.The resort accommodation was spotlessly clean and was well equipped. The staff were very welcoming and nothing was an effort for them.The bistro/bar area was well patronized and the food was delicious.The only thing on the negative side was the Christmas... more

We stayed at the Banff Rocky Mountain Resort for a weekend in late November. We had a one bedroom with a kitchenette and a wood burning fireplace. The bedroom and living space were small but immaculate. The Kitchenette was surprising large with granite countertops and well stocked with cooking supplies (pots, dishes etc.). We loved the wood burning fireplace but... more