This hotel was possibly the worst hotel I have ever stayed in. The staff were unhelpful and rude, while the rooms were dirty and cold. The hot tub was full of dirt (including beer cans)and very rarely worked. If you dared complain about this to a member of staff, including the General Manager, they were simply curt and dismissive. When... more

We managed to bag a great late deal, staying at the Cedar Court Hotel for a week, Room Only. As always, we read the reviews before booking and found that they were mixed. In my opinion the hotel was good value for money. We stayed in a loft suite, which was a split level room with a HUGE bed, large... more

This hotel was very, very clean. This includes the plates and cups and cutlery in the kitchen. I appreciate that. As well, the staff with whom I had contact were very pleasant. The pool was nice (and clean) and the hot tub was roomy enough and relaxing. I was also impressed that there was a shower in the pool area.... more

I booked this place because the facilities looked nice and it looked central. Let's just say that it didn't quite meet either. The room simply felt "old" (common word here). Bed - complete with small hole in the sheet - couple of chairs squeezed in, alarm clock and an old-style pay per view TV in it. Not bad, but not... more

Had a delux room with 2 queen beds for family of 2 adults and 2 children (13 & 9) clean, plenty of room and a fantastic bathroom. (Deep tub and a seperate shower, underfloor heating) Front desk staff very helpful and polite. If you want to stay somewhere fairly inexpensive over the Christmas holiday season then I don't think you... more

My husband and I have just stayed at the Cedar Court this past weekend for our skiing trip. The hotel is nicely situated, a short 10 minute walk into town. Staff were friendly and pleasant. We stayed in a Loft Suite which was a nice room. It was nice to have the two levels split giving the feeling of more... more

My husband and I stayed at this hotel for about 4 nights. I found the hotel through it's website and booked the loft style room for about $200+ a night. I understood that Banff is pricey especially in the summer but I did have high hopes for the room. When we arrived I was not too happy with the room.... more

Stayed in a room with upper loft and it was great. Staff, pool, hot tub could not have been better. No wonder they are always booked to capacity more

We were interested in finding a hotel close to downtown, which offered kitchenette facilities for our young family. Charlton's met and/or exceeded our expectations in all areas. The kitchenette suite was spacious, clean and reasonably priced, with two separate sleeping areas. The suite appeared to have been recently renovated, with updated decor and bathroom fixtures. The heated tiles in the... more