We did like our room in this hotel. A lovely size and two massive beds. The hotel is slightly further out of town than most of the other hotels. Not really a problem if you have a car. Though quite a way to walk into town each day for dinner. Reception staff were friendly. There aren't any breakfast facilities in... more

The hotel is what I call a lodge style, two stories high with no inside corridors - so ground floor rooms open straight into the car par and upstairs onto a landing. This means from the outside the hotel doesn't look great. We stayed for three nights in a room with two queen beds. Has to be said that the... more

We selected this hotel on the basis of the comments and ratings found on Trip Advisor and were not disappointed. The room was huge with high quality bedding and everything we could want. In fact, we were surprised at the quality of the room given the star rating. There is no restaurant on the premises, but with lots of other... more

We stay for 6 nights at the hotel in one badroom suit with kitchen. if yoe are looking for a good base for the rocki's this is a good place The room is large with very nice and useful kitchen. The spa is nice 3 minor things : The internet in the lobby is slow There is no safe in... more

This Hotell is a little way out of the centre of Banf, the staff were excellent and the room was very comfortable but with no view except the wall of the next hotel and from what I could make out very few rooms had any kind of view. It was a 15 minute walk in to the centre of Banf... more

We stay 4 nights in Banff, 2 nights at Rundlestone then off to Lake Louise, and 2 nights again at Banff at Charltons, Rundlestone was so much better. Price was similar, but we paid a little more for Charlton's Loft - it was very small. The living room area had a tiny sofa, the heater was weak and we were... more

We arrived, with 14 year old son having booked a family room for 6 nights with kithen back in March. clearly there had been a misunderstanding between hotel and my agent which resulted in us having been allocated a double room only. The recepton staff, particularly an Angela, was most apologetic and arranged another room within 1 hour and even... more

We opened the door to the loft suite, and yikes….. VERY small and cramped. It was a loft ‘suite’, with the bed up in the loft, and a sofa bed in the ‘living room’. Although, if the sofa bed was open here, nothing else would fit, and no room for the coffee table. It was also extremely dark. One previous... more

Nice and big rooms on the second floor (1 room for two adults and two teenagers with a lot of space compared to a lot of other hotels we booked), with all comfort and quiet, 15 minutes walk outside the centre of Banff, friendly staff and good information and other accommodation nearby (such as a spa). We booked for two... more