The hotel was in an amazing location for sight seeing and animal watching. The staff at Douglas Fir were all lovely and always happy to help whatever the time, extra pillow or help on lighting the real log fire etc. My daughter who is 3 loved the indoor play area and the novelty of getting the free shuttle bus, didnt... more

Stayed for 5 nights in August with young child and parents. Stayed in family cabin/lodge - good beds - 4 singles and a double. However cabin a little dark and dingy not helped by all the dark furnishings (for the snow months I presume.) Also cabin for 6 yet only 3 chairs for the small table - when there is... more

Good location. The pool facilities are good, expecially for kids. Hospitable staff. more

My husband and I selected this hotel based on the ammenities of the kitchenette. This came in handy however did not save a great deal of money as we thought it would. In our lack of preparation we did not realize how expensive groceries were in Banff, especially at the on site store. On the other hand the on site... more

Quick Review. - This was an excellent hotel for the money. Especially in high season - It was clean, The staff was great. The BBQ area was clean and well maintained. - We stayed here for 4 nights with 4 other families for our wedding trip and it worked out perfect. - The 2 areas to swim worked out well... more

On previous trips to Banff I stayed at the Rim Rock and Banff Springs. On this particular ski trip I stayed with a group that chose the Douglas Fir. The place was nice but it was not luxurious in any way. I liked that we could do laundry on the premises, the bus service, wireless internet access and the Buffalo... more

The Douglas Fir has a very pleasant location just outside the town of Banff. The chalets are nice. The staff is friendly and attentive the the guests' needs. All told we had a very nice 8-day stay there. the only downer was a group of rowdy, drunk young women who kept a lot of people up one night. But the... more

As many other reviewers have already stated, this place is great for families with children. Why? They have a great set of multi-story water slides (our children spent hours swooshing down them) and a large, multi-story playscape/playground, which again, our children spent many hours climbing around on/over/under. If your family is like ours, when in Banff you will spend a... more

We (mom and 8 year old daughter) have stayed in this resort 2 times in the last year and now consider it our "go-to" weekend getaway from Calgary. Here's why... 1. Quick drive from Calgary. 2. The breakfast deal is a good price if you go in the off-season (fall or late spring) 3. The kitchen is so convenient and... more