We stayed At the Douglas Fir Resort from 3/31/2008 thru 4/5/2008 . The service is at best average , housekeeping only performed once in our stay. Front desk DID NOT transfer phone messages , to room. The 2 double beds upstairs and the murphy bed downstairs were OK. The breakfast promo { $40.00 } , consisted of : 12 eggs... more

We have stayed twice here. If you have kids you may wish to tolerate the following to have access to a waterslide and play center. There are a number of problems with the hotel. First, the beds are terrible. The beds here are hard and uncomfortable. Other problems: its far from the town of Banff, winter roads make it hard... more

Just returned from a weekend stay with my husband and 2 kids (2 and 4). The kids enjoyed the waterslides, play structure, real fireplaces in the room, and watching the deer eating outside our sliding glass doors in the morning. The room was clean, self sufficient, and fit our needs. We had no problems with the staff. Don't expect the... more

We recently stayed at the Douglas Fir Resort for a ski holiday. This is our third year staying with Douglas Fir., visiting twice per year during the winter. We were very disappointed with the front desk staff and management. The first night we were there my daughters pulled their blankets back and the sheets were stained and covered in hair.... more

We had a great visit here with three families, each with one toddler and one baby. We found out about it through a friend and learned a lot more from it on this website. We had such a good time that it has prompted me to register for this site so I can leave a review! The condos are in... more

My husband and I stayed at the Douglas Fir from Jan 11-13 with our three girls aged 4, 6 & 12, and we had a wonderful time. We booked an in-house loft, with full kitchen, 1 1/2 baths and fireplace. Our girls had a blast! They had their own room upstairs, and my husband and I used the Murphy bed... more

3 of us stay at this hotel during Christmas, I will visit again for sure. It is great for family who has kids, as they got the pool, water slide, steam room, plus the one bedroom suit was perfect for us, so kids have separate area to sleep. But the hotel is a bit old, deco is old and dark... more

This one of those places that has all of these "enjoy our smoke free resort" signs and then does not even comply with existing smoking regulations. There has been a ban on smoking in enclosed parkades that children are allowed in all over Alberta for two years now. Yet there are cigarettes, smoke, and no signs in the parkade. This... more

We stayed at this hotel in a 1-bedroom condo for three nights and will definately stay there again. The room was extremely clean and we were able to take advantage of their Fall Getaway package which included passes to the hot springs, breakfast items to cook in the suite (cereal, milk, bread, bacon, eggs, cream), and gondola passes all for... more