Despite relying on Trip Advisor for places to stay, we ended up needing a night in Banff and I didn't have time to check reviews. Mistake. The hotel is truly rundown and run by teens who would rather listen to a loud radio. One set of pillows in our room had not had their pillowcases changed, and the bedspread and... more

Originally had a 5 day stay planned but cut it short, although the room was spacious and amenities were OK, there was mold along the bathtub and air conditioning units consisted of 2 window units, very noisy. We kept the windows open at night but was on the traffic side of the hotel so not that quiet. Front desk girl... more

stayed in this hotel aug 09 the room we had was very spacious however the Tv was antiquated the air con was too loud to have on while in the room a small bathroom that needed modernising and the complementary breakfast was basic to say the least The whole place just needed a good lick of paint a bit of... more

Stay was OK, close to the shopping area. Parking underground. Receptionist had an attitude and the Wi-Fi did not work, but they were not interested in fixing it. I needed it for some work, so I wasn't too happy about it. more

this place was not what AAA described. It was hardly a 3 star place. it was dirty and old and the pool was like one at the Y. The chairs were of the plastic variety and the "balcony" in our room was concrete with two plastic chairs. The air conditioner was extremely loud and you have to climb on the... more

We reserved 'High Country Inn' based on the good reviews from this site, but it turned out to be a nightmare. Our number 1 complaint is their unprofessional service. On the second night when we were tired from the long round-trip drive from Banff to Jasper, we found lots of (big) ants from our room at 1 am. We talked... more

Stayed here for a guys end-of-season snowboard weekend. Worked out at $66 per person for Fri-Sun for 4 of us, excellent deal. We shared one double room and it was a more than big enough for all our gear. Balcony could sit 2 and mountain facing. Rooms cleaned and beds made. Breakfast included in the room price but nothing to... more

The staff was friendly and the service was great. The room was clean and spacious. Close walk to downtown. This was a nice hotel compared to others I have stayed in. This hotel was nice and quite, Key for traveling for work. more

What a great little hotel! It is close to all amenities in Banff (only a few blocks from downtown) and is very quiet, considering it is on Banff Avenue. The rooms were very clean and spacious (the largest 1 queen room I have seen in a while) and had complimentary products from Bath and Body Works! (shampoo, soap, etc) I... more