This hotel was good, staff/service was awesome. There were some issues with maid service, forgetting soap one day, coffee the next but was quickly fixed by staff. Hairdryer in bathroom was scary, made terrible noise and fan section at back was falling off! We stayed in superior room with mountain view recommend the extra $$ for great view. No AC... More

The inns of banff needs major updating. I was there for business and couldn't get onto the Internet - the hotel staff weren't very helpful and just told me to wait because it comes and goes. I eventually went to Starbucks for wifi. I also found the cleanliness to need improvement.

Pros: If you are just looking for a clean place to sleep, then I would rate the room we stayed in as A+. We upgraded from the Village to the Superior with limited view. They have a great hot pool in the B building. Friendly helpful staff. Cons: Had we paid full price we would have been disappointed. The rooms... More

Likely won't stay here again but if I had to I would. Very warm rooms (the fan in the closet was a warning), old carpeting, cracked sinks & toilet, poor quantity and accessibility of electrical outlets, makeup on "clean" towels, poor design for balcony security. The beds are fairly thin foam but amazingly, I had some pretty good sleeps. The... More

Let's get it out first, Banff is not a budget travel location, particularly the limited lodging drives the prices up like no where else. In that frame-set, the Inns of Banff represent a good value. The rooms themselves are basic motel quality: clean but not spic&span, sheet are white but not snow white. In short, don't expect more than just... More

Good price for what it was. Rooms could use updating and the shower tap was touchy. Hotel was clean, staff was fairly friendly. Restaurant staff was awesome, but the hot pool on the roof...WOW! Magnificent view, makes it easy to disregard any negative issues.

If you want to stay in Banff and have a great deal (no luxuries), but a clean, well appointed hotel (average rooms) with beautiful views, this is the right place for you. It also has a nice restaurant and their breakfast is good.

My 1-day stay at Inns of Banff was great! My room was very clean and had a balcony with an awesome view of the Rockies. The outdoor hot tub was also excellent and had a unbelievable view. Staff were friendly and even gave me directions around the hotel and helped me clean up a spill I had in the hallway.... More