The hotel is quite big with a small shop. It has an outdoor and a small indoor swimming pool with jacuzzy. It has an internet access and quite a big parking. The rooms are big, but I think that some of them need a renovation. The furniture is quite old, too. Our room was on the ground -floor with no... more

Second time staying here in 3 years and am booking for January '10. No, you aren't tripping over Royalty and movie starts, but it really is good, clean, friendly accomodation with a big hotel atmosphere and very helpful staff. The amenities are great, good pools, nice dining facilities, good parking. It is the first hotel in Banff on the left... more

My boyfriend and I chose this hotel very last minute-we were already in Banff and decided to extend our stay one more night. We found the Inns of Banff online for a great deal and booked it immediately. Within an hour we were able to check-in and we even upgraded our room for an extra $20. The room was a... more

This was my second stay at the Inns of Banff. First, I should mention that I am an Albertan and quite frequently rent rooms in Banff strictly for a place to sleep after a day of shopping, hiking, and sightseeing, so I am not fussy at all about the standard of the room. Basically I look for the cheapest room... more

We stayed in the older section of the Inns of Banff called the Swiss Village for 4 nights. It's not the cleanest or newest of the hotels in Banff, but we were out for most of the day so that did not bother us too much. For the price we payed (approx. $70 a night) we were very happy with... more

We stayed here for two nights and what lovely scenery we had when we opened our bedroom patio doors.......The balcony area would have been a bit cleaner if it had been swept, however the bedroom was spacious roomy and very clean with all expected amenities available... The roof top ''hot'' pool was a relaxing place and with such wonderful views... more

Upon checking in, the front desk agent informed me the hotel was overbooked and that they had moved us to a hotel down the street. No one called to tell me, I had the hotel booked for weeks. I was angry as we specifically booked this hotel for the outdoor hot tub. I told the clerk I did not want... more

Do not stay at this inn for any price.There has to be lots of much better places to stay in BANFF. more

I stayed in a Jr Suite w a giant balcony overlooking Banff and the mountains. Thank you general manager for the upgrade. You made my trip. I came from Glacier NP but Banff topped Montana. The price was right with the upgrade and I cant stress how the staff bent over backward to accomodate my requests. Housekeeping was stellar. If... more