Big rooms. Ridiculous multi-building layout was a maze. Nice to have a ski lockup, but why not right in the huge rooms? Really appreciated the complimentary passes for the city bus and shuttle to ski hills. It's on the edge of town which makes walking to things a chore, but there are busses every 40 min and deer visited the... more

We have stayed here four years running and think it offers great value for money, the hot tub brings us back every year - the drinking has never been a problem to us even though we don't join in. My husband was unfortunate enough to break his leg this year and we were amazed by how helpful every one was... more

We heard some noises in the night and thought maybe it was from outside. On Easter we left a candy trail for the children and when we awoke it was gone. The kid's thought we forgot their Easter candy because there was no trail. That is when we found there were mice in our condo room. When we started to... more

Don't really know what people expect of IOB.Surely they can see the price of other hotels and realise that it not going to be as good as the Fox etc? I found staff to pleasant and helpful.I don't ski but recommend Bannf for a weeks holiday as there is plenty of other things to do.Got a great deal from Inghams... more

Just arrived home from Banff - went on a square deal with Inghams and were hoping to be closer to the town centre of Banff - but we were quite happy with our allocation at the Inns of Banff. Room was cold when we arrived but we were soon given a portable heater which was only used on the first... more

Had a weeks boarding and the IOB which was the hotel that came with the package. Its ok - yes a bit of rabbit warren but you get use to it. The heating was permanently on hot and the thermostat in the room didnt work so we slept with the windows open (-15 at night). Its a 10min walk into... more

Firstly to the previous review: If you are having a romantic get away why would you stay in a 3 star hotel full of tourists?!!!! Just stayed here for 2 weeks on a boarding holiday. Wouldnt be my choice for a 'normal' holiday or a night away but for what we needed it was fantastic. Rooms are basic but the... more

I live in Alberta so I have been to Banff many a time and have stayed at many of the wonderful hotels that this amazing town has to offer. I can honestly say, in my whole life, this is the second worst hotel I've ever stayed at and by far the worst hotel I have stayed at in Banff so... more

Right we have just returned from a fantastic 10 night stay at the swiss village ( the attched section to inns of banff) - you have full use of all inns of banff facilities. we stayed here with inghams for a snowvboarding holiday. Hotel location: the hotel is situated at the far end of Banff town but this is not... more