The hotel is serviceable and has parking (not covered). 4 of us headed to banff for a weekend and got a discounted rate using out SUTP coupon and on Sunday the two that didn't want to ski got some free passes to the hot springs that are near town.
It is not near the centre of town - we walked...
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Thank you for your review. I am very pleased to hear you took advantage of our large outdoor hot pool, but please accept my apologies that hotel rules do not permit food or drink of any kind in this area. The hotel does provide complimentary transit tickets for those guests that prefer not to walk to the center of town.
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Wow, has this hotel ever decreased in hotel quality over the years. Our room was not clean. Looked like it hadn't been vaccuumed in a month, bathroom floor tile dirty, hair in the bathtub, carpets mended with duct tape and stained. Yikes! Yes, it's dated, but they should at least upkeep the hotel. The outdoor hot tub had mud on...
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Upon arrival our room was large but dirty! The pillows on the bed had black smudges and hair on them before we even sat down- yuck! We called and they'upgraded' our room without questions. The new room was clean but ragged and worn out like the rest of the hotel. The carpets are dirty and falling apart and the overall...
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Thank you for your review. The management and staff at the hotel will always try to exceed expectations during a guests stay. I am very sorry that we have failed on this occaision.
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Large rooms in the main Inn with very comfortable beds and great views. Hotel as a whole is dated but that's why the price is very reasonable. We stayed with our 2 kids and enjoyed both the roof top hot tub and the swimming pool. Great for a cheapie get a way to the mountains. We'd definitely stay there again.
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The hotel is a little old and outdated, so the set up and layout is a little confusing. 3 separate wings, and only connected by walkways with stairs, as each wings elevators can only access the floors of that particular wing.
The rooms themselves are quite big, bathrooms quite small in comparison though.
The hotel is on the main st...
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The hotel is a bit dated, but the location is good, just a short walk into town. Rooms were clean and quiet.
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If you are looking for a fancy spot with a full service spa go else where. if you ski and spend your days in the mountains this is a great spot. Affordable, great hot tub great staff and under ground parking to keep everything warm!
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Found this hotel through Hot Wire.com.Clean and comfortable.Inexpensive and beautiful views.
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Cheap accommodation in Banff. VERY dated and furnishings quite soiled. If you can afford better I would recommend you stay elsewhere.
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I am sorry to hear you were disappointed in your stay in our Swiss Village building but I am confident that this price point provides great value for budget minded guests. Our main buildings in the Inns of Banff are more modern yet still provide great value and closer access of all of our amenities, such as the outdoor hot...
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Stayed here 2 nights September 2011. Check in fine. Limited information given. Free bus pass very useful to travel up and down main road. Rooms large (C block) but views limited. Very noisy plumbing from other rooms and noisy from corridor access to rooms. In room amenities fine. Sheets didn't fit the bed - too small. Hotel is located at...
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It is great to hear that you took advantage of our complimentary bus service to downtown and enjoyed your dinner at the Keg restaurant which is located at our sister property, the Banff Caribou Lodge.
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