A good hotel with clean, spacious rooms and a comfortable bed. The staff were friendly and helpful - we would particularly like to mention Brendan, who pointed us in the right direction twice! It was a bit noisy outside on the night we were there, but that is obviously not the hotel's fault and is the price you pay for... More

Was given worst room in hotel. Window looked onto brick wall, carpet stained, bathroom door wouldn't shut, place was in incredibly noisy. Air conditioning unit under window buzzed all night. Annoyingly hotel was not not full but still gave us a terrible room. Worst hotel in our trip to the Rockies. Stay somewhere else

This hotel is perfectly located in mid village Banff. The staff are super friendly and courteous and the newly renovated rooms are spacious and spotless. The lobby is a bit tired and out of date so don't be put off by that first impression. It's on the main drag so the rooms near the centre of each floor and at... More

Was given worst room in hotel. Window looked onto brick wall, carpet stained, bathroom door wouldn't shut, place was in incredibly noisy. Air conditioning unit under window buzzed all night. Annoyingly hotel was not not full but still gave us a terrible room. Worst hotel in our trip to the Rockies. Stay somewhere else

well located in Main Street (but a little noisy because of it - next time go another block or two (300 or 400 block)). staff great- very helpful and followed up. breakfast as expected for continental buffet and staff very friendly and pleasant. Restaurants generally good and priced to match - Giorgio's, Melissa's for lunch (loved "missteak" pun), Evelyns (2... More

The Mount Royal is right downtown and so centrally located to shopping, the Cascade Gardens, carriage rides, visitor's center, restaurants, etc. A great "base camp" for visiting everything there is to see around Banff. Plenty of parking in the back. Staff was great and the rooms are very nice. A great older building with plenty of character.

Central to shops, restaurants etc. beds very comfortable, spacious room but disappointed there was no fridge in the room for our drinks and chocolates we bought, I have never been to accomodation that has no refrigeration. Bathroom was clean but outdated

Clean, spacious room with flat screen tv, free wifii in rooms. Bed and pillows very comfortable. Food in restaurant was excellent quality. In one of the main streets of the town very close to the shops! Reception did not answer their phone between 2100 and 2100!! i stopped ringing after that as wanted an early morning wake up call!!

The room was clean and modern comfy. Hotel was in the downtown area near all the busy tourist hangouts. Bus stop was right across street from the hotel and bought a day pass for $5 to get around town to Sulfur mountain to ride cable car, visit Fairmont hot springs hotel, Bow fall, which is near Fairmont hotel and Tunnel... More