We went to Banff to have a relaxing night away from the kids. The Rimrock went above and beyond to ensure we had an incredible night, the customer service was outstanding. The food at the Primrose, exceptional. We had an amazing night and will be sure to be back.

Stayed at the Rimrock Resort Hotel on our first visit to Banff and had a great experience. The rooms have spectacular views as the hotel is nestled inside the Canadian Rockies, still snow-capped in mid-May. The hotel has shuttle bus service to nearby (5 minutes) downtown Banff and is across the street from visitor-friendly hot springs. The Banff gondola rides... More

I stayed at the Rimrock for a training program. It was absolutely fantastic. The rooms are well appointed, the place is exquisitely maintained and the staff are some of the friendliest you will meet anywhere in the world. Another thing that was absolutely special about the hotel was the diversity of ethnicities working there. The mix was amazing but in... More

I recently stayed here for 3 nights during a company conference. I stayed in a standard room on the 2nd floor. The hotel is not located in the town of Banff per se however the town has a bus service that is free for those staying at the hotel. It only takes about 10 minutes to get into town and... More

This is a quality hotel with fantastic views of the surrounding mountains. Although out of the centre, it is a short walk away from the Banff Gondola & hot springs. The Deluxe Room we stayed in was a good size as was the bathroom.It was clean & comfortable. There was complimentary coffee & wi-fi in the room. It costs $16... More

This is our first time in Banff so we thought to choose the best place where we can enjoy the scenery from our own hotel room. We got what we paid for; higher end selection on the 9th floor including valet parking. However, it is out of town so you would need a car to enjoy the area. There was... More

Front of hotel staff was very professional and welcoming after the initial shock of how far out of town the place was. Rooms were excellent and housekeeper ringing up to see if all was to liking with room was a pleasant surprise. Large room with two queen size beds and well equipped. Mountain views was to die for. Reading other... More

Initial shock wa sthat the hotel was out of town so far. BUT the room views & service was excellent & staff very attentive. Bathroon tile mould was not needed. Free town Shuttle was nice BUT really P'd when the return drove past @ the in town stop when another bus was parked in the slot. Bus numbers do not... More

The Rimrock is a very good hotel with well-trained, extremely friendly and helpful staff. The conference facilities and restaurants are also very good. What elevates the Rimrock to "excellent", IMO, is the awesome view you get from any window facing away from the road. The view from my room was spectacular and made waking up a special treat. This is... More