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Banff Aspen Lodge

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating: 3.5 of 5 stars
TripAdvisor Popularity Index: # 14 of 30 hotels in Banff
Description: Downtown Motel located 1 mile from train station & 75 miles from airport.
  • Address
    401 Banff Avenue
    (formerly Traveller's Inn)
    Banff, Banff National Park, Alberta T1L 1A9
    Canada
Check Rates: £116 (CAD 226) Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 48 traveller reviews
  • What to Expect:
    • 3.5 based on 39 reviews Rooms
    • 3.5 based on 38 reviews Service
    • 3.5 based on 38 reviews Value
    • 4.0 based on 38 reviews Cleanliness
    • 4.0 based on 8 reviews Pool
  • Recommended For:
    • 50% based on 42 reviews Older Travellers
    • 50% based on 42 reviews Families with Small Children
    • 50% based on 42 reviews Families with Teenagers
    • 40% based on 42 reviews Young Singles
    • 30% based on 42 reviews An Amazing Honeymoon

Reviews of Banff Aspen Lodge

( 1-10 of 48 )
3 May 2008

The room smelt of cigarettes and was dirty and when we asked to change rooms the lady at reception was not impressed because she couldn't re sell our room because we had used it. Very disappointed. more

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4 of 5 stars
ladysmith, bc, canada
29 Apr 2008

We arrived Friday the 25th via Calgary airport. The drive up was pleasant and took about 1 3/4 hours. The lobby is being renovated at this time but from the look of the tiling that was being done when we were there it is going to look wonderful. Check in was quick and we were shown where we could park... more

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5 of 5 stars
Cleveland, Ohio
30 Jan 2008

Our ski club, Hi Rise Ski Club, of Cleveland, Ohio enjoyed our stay for 7 nights from January 19th to 26th, 2008. While we did encounter some hot tub inconvenience for two evenings (due to construction project), the hotel did make arrangements to allow hotel guests to use the neighboring hotel's hot-tubs. The rooms were all very nice, well maintained... more

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4 of 5 stars
Nottigham, England
25 Jan 2008

Well..... having read some of the reviews we were a little aprehensive, there was no need to be, the staff on the front desk were very friendly and helpful and the lodge was well run and we never had a problem during our stay. The lobby is rather plain, but when you are in there, you are usually getting help... more

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5 of 5 stars
Gloucestershire
23 Jan 2008

Although the Aspen Lodge is very close to the centre of Banff, the hotel in general and our room in particular was very quiet. It was great to have a separate bathroom and sink area so we could both get ready at the same time. The building works to the hot tub area didn't affect our enjoyment of the facilities... more

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3 of 5 stars
Drogheda, Ireland
13 Jan 2008

At first they didnt keep our fish we caught (and gave into ever other hotel from tofino to jasper) so we had to go and find a bar to leave it in. The pool was more like a jacuzzi. The breakfast was fine. more

8 Jan 2008

I have read the terrible reviews the Banff Aspen Lodge has been given by some people and I find it somewhat unbelievable. We just returned from staying there and my family and I could not be more pleased. We have always stayed at the Caribou Lodge, a somewhat pricier hotel, and this time we decided to go less expensive. We... more

Management response from
BanffAspen, Sales Manager

Thank you so much for your great review of the Banff Aspen Lodge! We appreciate your feedback and are glad that you enjoyed your time at the hotel. Your comments have been passed along to all appropriate departments to be shared with our employees. We look forward to seeing you again and hosting you at the Banff Aspen Lodge.

30 Dec 2007
1/1 found this review helpful

stayed there for abt 5 days First room given to me, shower didnt work. Second room given to me, shower didnt work. Third room ('upgraded') is only accessible by walking outside in the cold and has a 'fantastic' view of guests in another property. The access cards repeatedly didnt work. had to constantly go down to the front office to... more

Management response from
BanffAspen, General Manager

At the Banff Aspen Lodge, we pride ourselves on ensuring that if guest feels they have had a negative experience, we do our best to compensate them and ensure are content before checking out of our hotel. After speaking with the above guest and hearing that they were satisfied with our compensation for their stay (one night’s stay complimentary), I...

3 Dec 2007
1/1 found this review helpful

Despite the few negative reviews we read this hotel was great! We had a wonderful stay, the staff were very nice (from booking the room through telephone to our check in and out). The room was clean,bed comfy and we had a fantasitc view of the mountains. The decor of the room felt like you were staying in a cottage,... more

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3 of 5 stars
Barcelona
31 Oct 2007

Nothing wrong with this hotel. Yes, basic but still a nice place for staying. The room rate included a trip for 2 on the gondola, to go all the way up the mountain, so a very good deal. The gondola ride only I think is worth 25 CAD per person. It's reasonably cheap, our room was clean so I do... more

Reviews of Banff Aspen Lodge

( 1-10 of 48 )
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Banff Aspen Lodge Address

401 Banff Avenue | (formerly Traveller's Inn), Banff, Banff National Park, Alberta T1L 1A9, Canada