great service, great cleanliness, just very satisfied customers. the only negative - could not find the place - no number on their street sign and we were looking right not left - aside from that - once we checked in = great dollar value - we will come back more

Our family of 4 (on a military move from Alaska to Florida) stayed here based on a recommendation from a friend. We arrived during the early evening after driving from Prince George through the parks. We left at checkout the next morning. Our rate was CA$129. Check-in and our reservation was smooth. Our parking spot was right in front of... more

For £53/night we got a 2 bedroom loft chalet with full kitchen, and jacuzzi tub! We also had two balconies with amazing mountain views and a proper fire place. The accomiadtion is outside town, buteither a short care ride, or a pretty jaurnt down hill gets you into Banff. The leasure facilitirs were deserted, and we had the hot tub... more

We have just spent 2 weeks at the resort for our honeymoon. We stayed in what can only be described as "cosy" accomodation, room 167. Our initial thoughts were "How come we payed £448 supplement because it was just 2 staying and not 4" As you enter, you enter the bedroom with a double bed, then directly into the kitchenette... more

We went to Banff to get a little skiing in and relax after Christmas. When we arrived at the hotel we were told that our room was not ready and to come back in an hour. When we finally got to our loft chalet (139) the smell of mold and mildew was overwhelming. I had to go out to by... more

I'v stayed at tunnel mountain resort many times, and each time I couldnt even try to say a bad thing about the resort. We got to stay in one of there chalets, overlooking a vally of trees and wildlife. I loved how the whole back of chalet is glass... with such amazing view, its honestly breath taking. I couldnt get... more

The room for being regular 280 per night, needed some work. It looked like it had seen more partying then it cared to admit. Suite is spacious with loft and can easily sleep 6. But in order to sleep you better get used to hearing people in the next rooms as walls were paper thin. The constant buzzing of flies... more

Our reliance on trip advisors recommendations let us down here. We had high hopes especially as we were paying CAD$414 (inc taxes) for two nights for myself, wife and adult daughter in a Executive Loft Chalet. We found it dark and depressing. It was not just the decor. There was no view other than towering trees right up to our... more

Booked a two night stay via Expedia as a surprise weekend for my girlfriend's birthday. Arrived on a Friday evening and check-in was quick with friendly service. We went to our cozy chalet, complete with wood burning fireplace and loft bedroom, and settled in for a relaxing evening. As we were watching some TV, we noticed a small mouse, which... more