This is a beautiful hotel. Excellent condition. Large rooms beautifully appointed. Underground heated garage with locked ski lockers. Pool and hot tub excellent (better than over crowded public hot springs in Banff). We had a great stay (4 nights). The staff went out of their way to be friendly and make our trip memorable. Beware: there are no cot beds... more

Very misleading descriptions/photos on hotel web site and TripAdvisor. I booked this hotel for a week vacation with my family. I was expecting a very luxurious spa-like hotel, and based on other traveler reviews, was looking forward to spending time in the pool and gym while they skiied. What a joke. The pool is more like an oversized bathtub and... more

We stayed at this hotel for 5 nights in October 2007. The staff could not have been more friendly or helpful. We were always greeted by a smile and found the concierge to be especially helpful in recommending things to do in the area. The bedroom was comfortable, clean and had everything we needed. We ate dinner several times in... more

This is a great hotel. It is located close to downtown, but not right in the downtown shopping area. There are lots of restaurants in walking distance however. We booked one of their larger rooms and were delighted, the fireplace was very cozy. The bathroom was incredible - big soaker, jetted tub, tile shower - just wonderful. The kids loved... more

We have just returned from a fortnight at the Delta. The hotel is lovely and the service is outstanding. This was our first visit to Banff and the hotel did not dissappoint. Just don't forget to make use of the pool and spa facilities, with so much to do around banff we nearly did! Overall I would say this is... more

The lobby is warm and inviting. The rooms are spacious and very clean, with plenty of storage space for your clothes, hair dryer, fridge, iron and ironing board. A lovely big bathroom, very clean once again, our room even had it's own fireplace!! The staff were excellent, nothing was too much trouble, very friendly!! Can't wait to go back again,... more

Stayed here for four nights. The room was ample and well decorated. Our room had a fireplace and was nicely furnished. The bathroom was huge and very nice. The pool was clean and very relaxing after a day on the town or after skiing. The hot tub was huge and we never had an issue of not having space in... more

Spent 5 days at this hotel - absolutely wonderful!! Were greeted as we got off the airport shuttle by the most charming bell captain - genuinely friendly and very helpful. The hotel was charming - decorated for Christmas like something in a Currier & Ives painting. And the entire staff - hotel and restaurant - went above and beyond great... more

We stayed three nights here during a tour programme, and were really happy with the hotel. The rooms are large, very comfortable beds, and spacious bathroom. Staff were very pleasant and always helpful, and although it is a little way out of town, a taxi was cheap, and always arrived in minutes. The town of Banff is really beautiful -... more