Bought a living social deal a few months ago. It included 2 nights at this hotel. What a great hotel. The staff was friendly, helpful and outgoing.
Our room was clean, the beds comfortable and enough room to move around. The view wasn't so great but it was quiet. We were on the lower floor, same as the spa and...
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Nice service, rooms are very clean and warm and nice view to mountains.
Good restaurant too, it's generally crowd tonight.
Highly recommended.
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Centrally located on Banff Ave (but probably not close enough to the downtown core to walk on a cold day). We were "upgraded" to a room with a view, which was nice, though the ceilings were sloped because of the roof design, so the room seemed smaller than it really was.
Now the couple mishaps: we left a couple snack...
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Thanks for the balanced review. I find it hard to explain ONE missing cake and feel there must be some misunderstanding - if I was so taken by a cake that I felt I should take it, I'd surely make the the second one disappear as well! I am in discussions with my housekeeping team and don't mean to make...
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If you like to stay in a hotel where the entire building smells like a campfire, this place is for you. The hotel has a wood burning fireplace. As the evening wore on, the hallways and the rooms (including ours) got smokier and smokier. Even with our window cracked wide open, it was still smoky in the room..and now cold.....
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I am truly sorry that you encountered so much discomfort during your stay. Late night fire alarms, which in this case was caused by a cigarette smoked in an unauthorized area, can be difficult to manage. I feel our staff reacted properly to assure the threat was false and worked to inform guests as best they could during a difficult...
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We will be back! Banff was gorgeous and our stay here was icing on the cake!!
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Stayed here for 3 nights - beds soooo comfortable, just loved Banff
Breakfast was very nice but did not eat in the evenings as so much choice in the town
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Stayed here for 10 days and had a wonderful time ; the staff are very friendly and helpful. The hot pool is fantastic after a day on the ski slopes. The KEG restaurant provides great food at sensible prices. The hotel however needs to control late night noise at the weekends.
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We go to Banff for skiing about 6-8 weekends a year so have stayed in most hotels. The Caribou is my favorite because the rooms are immaculate, generously sized, beautifully decorated in earth tones with scenic pictures (not tacky pictures) and wrought iron beds and accents. The beds are super comfy with high quality sheets and duvets. This is the...
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We're glad you enjoyed your time at the Caribou Lodge and thank you for your comments. The artwork in our Parkade is painted by a local artist named Monica Ferrari and fits with the historic theme you'll find in our hotel and Keg Restaurant. We are currently adding 40 new historic images to our corridors inside the hotel - look...
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Lovely hotel, very friendly helpful staff - genuinely couldn't do enough for guests. Attention to detail good. Pleasantly surprised how nice it was. Beds very comfy, spa good. Keg in foyer v convenient. Great breakfast. Would definitely stay there again. After a long day ski ing felt like coming home....
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Really liked this place, it’s not in the centre of Banff so it’s a drive to get into town (or get the free bus) but it’s a very pleasant place to stay. Rooms are clean, well appointed and spacious and the hotel as a really pleasant ambience to it that seemed to be missing from other properties in the area....
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302 Reviews
