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All 32 Banff hotels »

Banff Caribou Lodge & Spa

3.0 of 5
521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Hotel amenities
Ranked #8 of 32 hotels in Banff
4.0 of 5 stars 575 Reviews
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575 reviews from our community

What travellers say about this hotel
  • Keg restaurant(29)
  • Hot tub(12)
  • Friendly and helpful(11)
  • Lake Louise(10)
  • Superior room(10)
  • Very comfortable(9)
  • Free bus pass(8)
  • Front desk staff(8)
  • Min walk(7)
  • Good value(5)
Traveller rating
    243
    220
    65
    35
    12
Only show reviews for Family (97) | Couples (277) | Business (8)
Date Rating
Kiwi168
Tauranga, New Zealand
Reviewer
4 reviews
21 helpful votes
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

We stayed one night between Christmas 2011 & New Year and wished it could have been longer. The staff were very friendly & helpful & the room very comfortable. It easily accommodated our party of 4. The location, while on the edge of town, was only a 10 minute walk into the town centre. We would return and recommend this... More

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AlbertaRN
Grande Praire, Alberta
Reviewer
4 reviews
6 helpful votes
5 of 5 stars Reviewed 15 January 2012
2
people found this review helpful

My boyfriend and I stayed here for 2 nights in January 2012. We booked through a third party and the room was excellent for how little we paid...it is Banff after all. The lobby is beautiful with a wood burning fireplace that permeates the entire hotel. Having the Keg Steakhouse attached to the hotel is an added bonus, and they... More

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Gwennie22
Wetaskiwin, Canada
1 review
2 helpful votes
2 of 5 stars Reviewed 9 January 2012
2
people found this review helpful

My husband who is in a wheelchair and I stayed in room 304. We had read through hotel discriptions prior to booking at a hotel as we needed a room that was wheelchair accessible. The description at this hotel sounded perfected. The room was too small for my husband to move about on his own, that is after we struggled... More

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hotelgmBanff, General Manager at Banff Caribou Lodge & Spa, responded to this review
13 January 2012

Building a wheelchair accessible room should be an easy task; regulations are available and interest groups are always willing to help. If we have misjudged the accessibility of our new rooms, it will be from feedback such as yours that we can improve our rooms for the better. I have already ordered door stoppers to ensure future guests will not... More

peter h
Swindon, United Kingdom
Senior Contributor
40 reviews
63 helpful votes
5 of 5 stars Reviewed 8 January 2012
5
people found this review helpful

An update from last review, I returned to this hotel for Christmas and new year with my wife and we were lucky to get upgraded to a loft suite, room 419 . The room is superb , more than enough room for two people and with two bathrooms, the room has every thing you need for a great stay. If... More

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anthonyjames_f
Edmonton, Canada
Senior Reviewer
6 reviews
6 helpful votes
4 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

Just spent two night at the Caribou Lodge & Spa over the New Years weekend. We arrived just after 2 PM and were told that due to the hotel being completely booked the night before they could not get us right away. Check in was guaranteed at 4 PM, however, we did get our keys around 3 PM. Our hotel... More

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keithholsabroad
mersyeside
Senior Reviewer
8 reviews
11 helpful votes
5 of 5 stars Reviewed 3 January 2012
2
people found this review helpful

Staying at Caribou, writing to help folks considering this hotel for this season. Hotel Fabulous, really lovely rooms, beds are so comfy..sparklingly clean. Staff on hand for your every wish. Red Earth Spa amazing, so chilled and the steam room and Jacuzzi lovely. The breakfast for $12 is outstanding, coffee free till 11 a nice extra. fab meal in Keg... More

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Mark A
Calgary, Canada
2 reviews
1 helpful vote
3 of 5 stars Reviewed 30 December 2011

Close to downtown and has a Keg Steakhouse attached. Quiet and clean rooms. When in Banff one doesn't spend a lot of time in your room so it is adequate but a little dark. Book early and get a good rate, last minute bookings are not so good for what you get. Not impressed with the central booking but the... More

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JLP1989
Alberta
Contributor
20 reviews
15 helpful votes
3 of 5 stars Reviewed 29 December 2011

We stayed at this hotel just after Christmas. We stayed for two nights. Although I would expect higher prices over the Christmas season, I would expect the rooms and service to match the price. While the rooms are nicely decorated, they are so small there is barely room to turn around! I am not kidding. I travel extensively in Canada... More

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hotelgmBanff, General Manager at Banff Caribou Lodge & Spa, responded to this review
31 December 2011

We're sorry to hear you were disappointed with you room. Banff architecture can create some unique room spaces and if guaranteed space is important we're always available to find alternate rooms within the hotel. Future readers can assure maximum space by booking a Superior Unit rather than Standard and prices are usually only $15 more (and will guarantee you an... More

Barb Y
2 reviews
1 helpful vote
5 of 5 stars Reviewed 15 December 2011
1
person found this review helpful

We stayed at the Banff Caribou Lodge & Spa the last week of September for two days and nights. We booked through a central booking line and were suppose to stay at another hotel but they switched us over to the Banff Caribou. When we arrived there was a mix up as we had booked under a special promotion and... More

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AlbertaNorthtraveler
alberta
Reviewer
3 reviews
3 of 5 stars Reviewed 28 November 2011

not bad, not great. lobby was nice, and having the keg attached was a bonus. Rooms are dark and should be updated. Not enough parking underground for guests. it is a 3 star hotel so if you get a good deal then stay here, if you are willing to pay more to get a nicer place then I would reccomend... More

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hotelgmBanff, General Manager at Banff Caribou Lodge & Spa, responded to this review
8 December 2011

Thanks for the review. We've heard from other guests that our rooms are dark and have tested numerous varieties of bulbs to enhance the lighting inside the room - I think you'd be impressed. We recently finished a multimillion dollar renovation inside the rooms and are now finishing our elevators and hallway carpets. Long weekends can be tough for parking... More

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Banff Caribou Lodge & Spa Also Known As

  • Banff Caribou Hotel
  • Banff Caribou Lodge
  • Caribou Lodge
  • Caribou Banff
  • Caribou Lodge Banff
Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada

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Banff Caribou Lodge & Spa
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