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The Rundlestone Lodge

537 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8 Canada
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Traveller (387)
360
Panoramas (10)
Room & Suite (355)
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About

#16 of 33 hotels in Banff
Location
Cleanliness
Service
Value
Travellers' Choice
Conveniently located on Banff Avenue only minutes from Downtown Banff, The Rundlestone Lodge offers a host of amenities including complimentary wireless, a fitness centre, whirlpool, and swimming pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Vending machine
Hiking
Skiing
Kids stay free
Wifi
Indoor pool
Pool / beach towels
Canoeing offsite
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Iron
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Green
Languages Spoken
English
1,471Review25Q+A100Room tips

Reviews
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budsfan29 wrote a review 17 Mar
Vaughan, Canada224 contributions111 helpful votes
My family of four, including two teenagers, stayed at the Rundlestone for a skiing vacation. We got a great rate, which allowed us to book two Superior queen rooms. We couldn't have been happier with our stay! The location is great as it is on Banff Avenue and at the first ski bus loading stop. It is a 15 minute walk to downtown or a short ride on public transit. The hotel includes free ROAM passes, which our family took full advantage of. There are several restaurants close by as well. The room was spacious, and the beds were very comfortable. Having a fridge and in room safe were both appreciated. Our room also had a small balcony facing the street. The staff could not have been more helpful, and if you want housekeeping daily, you have that option. The pool area is bright and inviting, and the water is warm. The hot tub can fit up to 8 or 10 people and was a great way to finish off a day of skiing. The Rundlestone Lodge helped make our stay in Banff wonderful, and will definitely stay here again on our next trip to Banff!
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: Pay the extra for the superior queen room, as they have a balcony and face the outside, rather...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lance D wrote a review Jan 2024
1 contribution1 helpful vote
We were at Rundlestone for a Pastor's Retreat. Our hosts went out of their way to make us feel at home. The meeting rooms facilitated all our needs, our room was comfortable, the healthclub, pool and hottub wonderful. We left feeling very satisfied until we reached Canmore on our way home and realized we may have left some valuables back in the hotel room at Rundlestone. We called the front desk and talked to Dannie Brownsey - she assured us that she would go take a look in the room for the items we may have left behind - she found them and promptly called us back. We were over the moon, as in happy, that she had found the valuables and when we returned to Rundlestone, she delivered them to us. How do you beat that for hospitality. Thank you Dannie, and thank you Rundlestone for a great weekend in Banff.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Great place for smaller retreats.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lika S, Guest Services / Front Office at The Rundlestone Lodge
Responded 4 Feb 2024
Thank you for your kind words and taking time from your busy day to leave a review. Your group is a pleasure to host every time, and we can't wait to see you next year. Dannie is our super star, and she is beyond excited to receive your compliments! Thank you, and we will see you next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kevin B wrote a review Dec 2023
Mount Juliet, Tennessee2325 contributions405 helpful votes
We stayed here while visiting Banff a few years ago and our stay was nice overall. The room was clean and the bed was fairly comfortable, which are the 2 biggest things for us for hotels. The location is a bit far from town, but it's an easy walk and the price was in line for most of the area in the summer. We had breakfast there as well and it was plentiful and hearty, which is what you need before a day of hiking. It's a nice hotel overall and it's a good option if you're staying in Banff.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Lika S, Guest Services / Front Office at The Rundlestone Lodge
Responded 8 Dec 2023
Thank you very much for taking the time to leave a review. We are glad that you enjoyed your stay and appreciate you sharing your experience. We hope that we will have the pleasure of welcoming you back for a future stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steve wrote a review Nov 2023
5 contributions6 helpful votes
Love this place -- My wife and I stay here every time we come to Banff, and we always have the best time. The rooms are great, the location is awesome, and the staff is absolutely phenomenal. Highly recommend!
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Michael Hall, General Manager at The Rundlestone Lodge
Responded 4 Dec 2023
Dear Steve, Thanks so much for taking the time to leave such a lovely review. You're always such a pleasure to host and we look forward to seeing you both many more times in the future! All the best, Mike
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gaila882 wrote a review Oct 2023
Prestatyn, Clwyd2 contributions1 helpful vote
Dear sirs, My husband and I recently stayed at the above lodge in Banff 11th September till 13th September, 2023. Whilst we were there two members of staff stood out as exceptional. They could not do enough for us, there were informative, they booked tours for us, they recommended places, which I’m sure most staff members do, but they seemed to be more enthusiastic and willing to go above and beyond. Their names were Ken and Lucy (unfortunately we did not get surnames). We would like to pass on our thanks to them for making our stay in Banff so lovely and friendly. They probably won’t remember us, but we were from North Wales and they were both very interested in our part of the world, even though judging by their accents they too were from the UK. The pool and hot tub were great, the rooms were a little tired but comfortable. The biggest shame was no restaurant or bar, but Lucy & Ken took the gold cup Gail & Steve Astle North Wales UK
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lika S, Guest Services / Front Office at The Rundlestone Lodge
Responded 19 Oct 2023
Dear Gail and Steve, Thank you so much for leaving such a great review. We are thrilled to hear that your stay was enjoyable! It was a pleasure to share your compliments with Lucy and Ken, and we hope to welcome you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lillik932 wrote a review Oct 2023
Tennessee179 contributions106 helpful votes
Room: nice, large, clean, daily housekeeping. Friendly staff, absolutely everyone from the front desk, to groundskeepers, housekeepers, everyone always smiled and said hi. Nice kitchen/dining area in our suite. Also always saw people cleaning the public areas, so cleanliness was important. Cons: it is a somewhat long walking distance to downtown, and it’s painful to drive downtown (or to find parking, anyway). The underground parking lot is tight. So many pillars, it’s hard to park. We always found a spot but we were there in the off-season so I’m not sure what you are supposed to do if it’s full. The king room was always hot. Windows didn’t open there to help cool it, and the a/c didn’t work? Or didn’t circulate properly? Rest of suite was perfectly comfortable. Overall if I needed a family suite again, I would definitely consider staying here. If it was just a regular room that I needed…I might try somewhere closer to downtown.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lika S, Guest Services / Front Office at The Rundlestone Lodge
Responded 15 Oct 2023
Thank you very much for the fantastic review and recommendation. We are thrilled to hear that your stay at our lodge was so enjoyable. It is always so nice to receive such positive comments on our service, facilities and beautiful destination. We hope that we will have the pleasure of welcoming you back for a future stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DayTrip20615728491 wrote a review Oct 2023
2 contributions
This hotel is very comfortable and staff is so pleasant and helpful. My truck is tall so couldn't park in the underground parking but found parking behind the hotel. Staff offered a free bus pass which took us through the town and to the gondola - great use of this resource. The room was quiet and comfortable. The pool looked very nice.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: A great place to stay. The restaurant was closed so we went next door and had a great breakfast...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lika S, Guest Services / Front Office at The Rundlestone Lodge
Responded 15 Oct 2023
Thank you for your kind review! We are glad to learn that you had a good stay and will pass on your feedback to our teams to celebrate. We hope to welcome you back next time you are in Banff, so that you'd get to use the pool and jetted tub!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jayne wrote a review Sept 2023
Romsey, United Kingdom3 contributions1 helpful vote
If you like brown, then this is the hotel for you… our room was grubby due to lack of cleaning and definitely needs updating. The reception staff paid lip service to customers needs. No restaurant or bar, thankfully everything close by. Would not recommend.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lika S, Guest Services / Front Office at The Rundlestone Lodge
Responded 30 Sept 2023
Dear guest, thank you for your feedback. We pride ourselves on our customer service and attention to detail at the Rundlestone Lodge, so we’re sorry that this didn’t shine through during your visit and we will be sure to pass your comments on to the relevant teams. Our front desk team are on hand 24 hours a day to assist guests with any concerns they might have and we do our best to work closely with the maintenance and housekeeping teams to resolve these as quickly as possible. We hope your time in Banff was amazing!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LeedsLass2 wrote a review Sept 2023
Leeds, United Kingdom28 contributions16 helpful votes
Our room was spacious clean and very well equipped, the pool, hot tub & gym are an added bonus towels are provided, bus passes are offered to get downtown but its a very easy 15 minute walk snd tgere are many restaurants nearby, I would return
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lika S, Guest Services / Front Office at The Rundlestone Lodge
Responded 30 Sept 2023
Dear LeedsLass2, We’re so glad you enjoyed your stay and made good use of the perks and facilities. We really appreciate your kind feedback and we hope to see you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sylvia M wrote a review Sept 2023
2 contributions
Saw a mouse climbing over the couch in room. Saw mouse 3 times within next half hour. Ran out of our room into another and then back again Staff told us couldn't do anything about the mouse till 7am. All rooms full in the hotel. We found another hotel oursleves Went back in the morning to complain and they wanted to charge us for half night. No apologies from manager. Told us that this happened at this time of year. Terrible customer service. Really disappointing 😞
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lika S, Guest Services / Front Office at The Rundlestone Lodge
Responded 1 Oct 2023
Thank you very much for taking the time to leave a review. We are so sorry to hear that you left our lodge feeling so disappointed. Unfortunately, little friends are looking for warm places to sleep, and we can only do our best to prevent that from happening. Just to clarify again, you were not charged for the stay, as you have chosen to relocate. We hope your trip to Banff was great and wish you all the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£78 - £148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rundlestone hotel banff
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
98
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE RUNDLESTONE LODGE - Updated 2024 (Banff, Canada)

Frequently Asked Questions about The Rundlestone Lodge
Which popular attractions are close to The Rundlestone Lodge?
Nearby attractions include Tunnel Mountain Trail (0.6 miles), Banff Legacy Trail (0.2 miles), and C Level Cirque Trail (0.2 miles).
What are some of the property amenities at The Rundlestone Lodge?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at The Rundlestone Lodge?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at The Rundlestone Lodge?
Yes, free parking is available to guests.
What are some restaurants close to The Rundlestone Lodge?
Conveniently located restaurants include Hello Sunshine Banff, Farm & Fire, and Masala Authentic Indian Cuisine.
Are there opportunities to exercise at The Rundlestone Lodge?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is The Rundlestone Lodge located near the city centre?
Yes, it is 0.8 miles away from the centre of Banff.
Are any cleaning services offered at The Rundlestone Lodge?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Rundlestone Lodge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Rundlestone Lodge offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Rundlestone Lodge?
Many travellers enjoy visiting Cave and Basin National Historic Site (1.7 miles) and Old Crag Cabin (0.8 miles).