Initially, our first room was Motel Hell. It was in need of major renovation. Wall paper was falling off the walls and it was cramped. However, when we asked for an upgrade, the office immediately put us into a very nice room at no additional charge. One has to wonder why this hotel was trying to pass off undesirable rooms... more

We just got home from a holiday and stayed here on our way home. It was a warm summer day about 27 C. We checked in easily but the bathroom was bigger than the room and hotter then outside. Air conditioning is outlawed so use a fan. Needless to say we spent a hot night in a very expensive room... more

We were welcomed by two ladies at the front desk and when I told it was our honeymoon and requested how much an upgrade from the economy twin we had booked would cost, they started to check out the situation, called someone and upgraded us for free to an executive king room with the view to the mountains! We also... more

We had a fabulous stay at Lake Louise Inn. Our room was a of a top international standard with a beautiful view of the mountains. It was clean and well-appointed with a very comfortable bed. The staff were all very friendly and helpful. Downstairs bar had a great cocktail menu! We went swimming in the pool every day, not sure... more

During our tour of the Rockies, we debated whether we should spend an extra night in Banff or stay one night in Lac Louise. We decided on the latter and opted to stay at the Lake Louise Inn. We are a family of 4 and this hotel is OK at best. Admittedly, we didn't spend much time at the hotel,... more

This is the worst hotel I have EVER stayed in. Filthy, tired rooms. Paper thin doors - on the first night we were so tired that we didn't enjoy the next day in Lake Louise which is a terrible shame. We gave it one more night then decided to leave a night early because of the noise which was like... more

After reading other people reviews, I changed my reservation to Building 5. It was absoultely great. The best room ever! However the pool was cold, it said 78 degrees but felt way colder than that! Also they had only 1 hot tub working, but it was what the pool should have felt like (lukewarm). It is true, if you have... more

We stayed in a superior queen room for 2 nights during our 2 week trip around BC. The room rate included a good buffet breakfast and seemed reasonable for what we got but I'm not sure we would have so happy paying the peak season prices. Our room was clean and well equiped although the decor was dated. We liked... more

Have just been reading some of the reviews about this Hotel and can honestly say that I think the folks that didn't enjoy their stay at the Lake Louise Inn should try some of the Hotels in the UK. The service and facilities in Canada are far far better than a great many English hotels. We in Britain have a... more