A great hotel with the most outstanding service. The views of the lake from our room were better than from any other vantage point we found. This hotel certainly lived up to its well earned reputation. more

This hotel is in a great location. However, staff are poorly trained and the hotel will not honor your room type if not booked directly with them. Food is extremely expensive and of poor quality. Expect to be processed not serviced. This hotel is over rated. more

I traveled with my Mother and sister for a five night stay. We took two rooms on the "gold" floor, one with lake view and one facing the mountain (rear). This worked out great for us as we needed the extra bathroom for three grown women :-) They programmed our room keys such that we each had one key that... more

We received an upgrade to the Gold floor for an additional charge. It was well worth it; the upgrade included free parking, concierge service, free breakfast and happy hour. more

After spending two days at the Rimrock Hotel in Banff, we traveled to Lake Louise and stayed at the Chateau. We had a junior suite (about 420 sq. ft) with an absolutely breathtaking view of the Lake and Victoria Glacier. Join the Fairmont President's Club on line (no cost). They send out emails with Great Rates for some of their... more

We booked for 2 nites at the end of September for our friends' wedding. We got a rate of $199/nite for mountain view, the non-group rate for that weekend was around $400/nite. There is a free public parking lot available about 500m from the hotel. Hotel parking is $25/day or $35/day for valet. We arrived around 1pm with a few... more

We knew the hotel would be expensive, because of its unrivalled location and facilites. What we didn't expect was for visitors to be able to enjoy most of the facilities for free (or the cost of a drink / meal) and the residents to subsidise those facilities. We paid over $500 for the room and then were asked to pay... more

I think everyone has an expectation of what this hotel might be like. Throw that out the window before you stay or you will be sadly disappointed. The rooms were small, no a/c, small bathroom and NO historical touches (due to the fact that one whole wing was built in 1988). I hated that I had to share the general... more

Beautiful setting on Lake Louise. Very attractive well-kept property. Plenty of nearby walks. Very nice "old world" decor throughout. Enjoyed the indoor jacuzzi and pool. We stayed in a Deluxe Room. It was a nice size and is pretty accurately pictured on their website. The bathroom was nice but small, reflecting the vintage of the hotel. We found a good... more