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All 7 Lake Louise accommodations »

HI Lake Louise Alpine Centre

Village Rd, Box 115, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Hotel amenities
3.5 of 5 stars 60 Reviews
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60 reviews from our community

    Trip type
Traveller rating
    24
    18
    9
    4
    5
Date Rating
northernquest60
Sandpoint
Reviewer
3 reviews
4 helpful votes
2 of 5 stars Reviewed 13 June 2011

This was probably the worst hostel attendant I have ever encountered and the worst experience I've had staying at a hostel in Canada. They had lost the reservation, there was a group of 100 pre-teens completely unsupervised, in every nook and cranny of the place. Because they had lost the reservation, they put us next to 3, 13 year old... More

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HI-LLAC, General Manager at HI Lake Louise Alpine Centre, responded to this review
2 August 2011

I appreciate you taking the time to provide feedback regarding your stay with us. It is disappointing to hear that your experience with us during this stay did not meet your expectations. I can assure you that we invest a lot of time in training to ensure an outstanding level of customer service from our staff. We have addressed your... More

vanessa_rossi
Vancouver, Canada
Contributor
18 reviews
13 helpful votes
4 of 5 stars Reviewed 5 June 2011

This is a pretty good hostel to stay. The room wasn't too spacious, but had a large window and was very clean, as well as the restaurant, common areas and bathroom (in the room, sink and toilet only). There are enough shower cabins along the hall and a parking lot right outside the hostel. Also, the staff was very friendly.... More

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pez-man-au
Brisbane, Australia
Senior Reviewer
8 reviews
3 helpful votes
5 of 5 stars Reviewed 19 May 2011
1
person found this review helpful

When we arrived we were greeted by one particular staff member on the front counter was the friendliest and most helpful person I have ever encountered in a hostel or even a hotel! Very close to shops and hiking trails. Rooms were well setup and had a cool loft with a double bed. Large windows looked out over trees and... More

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sofiajour
Quito, Ecuador
Senior Contributor
30 reviews
8 helpful votes
5 of 5 stars Reviewed 4 May 2011
1
person found this review helpful

not your 5 star hotel but that's not what it's trying to be. HI does an excellent job providing a hostel that offers excellent food and decent living arrangements with heaters, blankets, and lockers for stowing baggage. Very friendly staff and keep in mind it's a hostel-my sister and I stayed in a room with 4 bunkbeds and our roomates... More

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Davadking
Queenstown, New Zealand
Top Contributor
59 reviews
16 helpful votes
4 of 5 stars Reviewed 28 February 2011
1
person found this review helpful

A good, simple Hostel. The rooms were nothing special, but great quality and solid beds. The common area was huge with a pool table and big comfy chairs to relax in or play games in. There were other common rooms downstairs in the maze of corridors they had, including a TV room and arcade game room. The Sauna was also... More

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dinnie_winnie
Windsor, Ontario, Canada
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed 17 December 2010
1
person found this review helpful

I only stayed here for one night, but I enjoyed my stay. The hostel is located very close to the greyhound bus station and to the local grocery store. This hostel was fairly quiet when I stayed here. There was suppose to be a karaoke night on the night I was there but nobody showed up - I was there... More

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brancanie
Rio de Janeiro
1 review
1 helpful vote
1 of 5 stars Reviewed 5 November 2010
1
person found this review helpful

My husband did a reservation through internet and cancelled it by phone prior to the what would be the first day there in HI Lake Louise Alpine Centre in September 2010. For our surprise, HI Lake Louise Alpine Centre charge him (october 2010). He asked to hostel to cancell charges and inform to the credit card company and no answer... More

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Lisa Vella, General Manager at HI Lake Louise Alpine Centre, responded to this review
22 November 2010

Dear Brancanie, Thank you for your feedback on our property. We do have a 24 hour cancellation policy. Unfortunately there was a miscommunication about this cancellation. Please contact me directly at linda.dip@hihostels.ca so we can get this issue resolved immediately. Thank you for time Linda Dip General Manager HI-Lake Louise Alpine Centre More

Angeles
Port Angeles, wa
Top Contributor
98 reviews
55 helpful votes
4 of 5 stars Reviewed 20 September 2010
2
people found this review helpful

Very clean. We had a nice room for about $100 with sink and toilet. Shared shower was just a few feet down the hall. Friendly check in. Reasonably priced coffee shop with basic food service. Very nice exterior. Very nice setting. Half the price of the next lowest price lodging in the area, and those places have lousy reviews. More

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jimmerg
bristol, england
Senior Contributor
43 reviews
11 helpful votes
5 of 5 stars Reviewed 8 September 2010
2
people found this review helpful

This is an excellent hostel in a really pretty place of the rockies. The hostel is in an great location as is near all the hiking paths to lake louise. The hostel was clean and well maintained throughout and the rooms were spacious and comfortable. There is even a sauna to use! The onsite cafe always seemed busy although i... More

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H_Alst0n
London, United Kingdom
Senior Contributor
26 reviews
20 helpful votes
5 of 5 stars Reviewed 16 August 2010
2
people found this review helpful

As all the guidebooks say, this place is a gem of a hostel. And given that most of the rest of the hotels in Lake Louise are hugely overpriced (e.g. the next door Post) this is also one of the best value options in town, even with a private room (ours was actually just a dorm room for four with... More

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