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Sheraton Cavalier Hotel


Sheraton Cavalier Hotel
Hotel class 4 of 5
2620 32nd Avenue NE, Calgary, Alberta T1Y 6B8, Canada
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Traveller Reviews

74% Recommend
3.5 of 5 stars 59 reviews
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All (59)
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4 of 5 stars
edinburgh,scotland
9 Jun 2009 | Trip type: Couples

Only booked this hotel through Sheraton web site the night before and arrived at 10 am - however we were able to go to our room straight away -impressive as the hotel is large and had a lot of people staying . . good organisation? We were on the spg floor being gold card holders and were impressed with the... more

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5 of 5 stars
Central Alberta
27 May 2009 | Trip type: Family

We stayed at this hotel for a zoo trip on the May long weekend. This hotel is clean each and every time I have ever been there. No matter how busy it is the staff is ready to help with any thing. I love this hotel for small kids because it is big and the water-park is attended to properly... more

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5 of 5 stars
brothervince
18 May 2009 | Trip type: Family

We took our family of 5 to the Sheraton recently. The staff were very friendly, room was extremely clean, but the waterpark is what really stands out. They have 2 waterslides, a large pool, a small toddler pool (shallow and wonderfully warm-our 3 and 5 year old lived in it and our newborn slept in it the whole time) and... more

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5 of 5 stars
Chetwynd, BC
25 Jan 2009 | Trip type: Business, Solo travel

I stayed at the hotel for 7 nights while I was taking a course in the hotel. when I checked in the staff was very friendly and helpfull, they even asked if I needed help with my luggage. during the week I ate at all the restaurants in the hotel and had above average service and food. a note here... more

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4 of 5 stars
Vancouver
7 Jan 2009 | Trip type: Couples

The hotel design and amenities were modern, casual bar seating area with fireplace, great restaurant prices reasonable. Staff super friendly and helpful. The rooms were ample, clean, and well designed with latest gadgets while enjoying view of Calgary. While my husband is not one to complain, he hated the thermal sheets and pillow cases which I will admit felt like... more

Management response from
DOSMCAV, Director of Sales & Marketing

Please let it be known that these sheets have been a delivery error by Sheraton's provider and we are working as quickly as possible to have all of them replaced and changed out. This is happening as we speak, so should be completely replaced by mid Feb 09.

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4 of 5 stars
Cambridge
18 Sep 2008 | Trip type: Business, Solo travel

I have used the Sheraton Cavalier on a regular basis for business trips for a number of years. I have nothing but praise for the high standard of customer care extended to myself and my colleagues. more

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4 of 5 stars
california
9 Sep 2008 | Trip type: Business, Solo travel

I am in the process of making a cross country business trip and was offered this property as an option by my company. I have always trusted the Sheraton name and this one certainly did not dissappoint. The bedrooms offered ample space and were comfortable and clean. The business services were excellent and I enjoyed the breakfast offered in the... more

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2 of 5 stars
new york, ny
1 Sep 2008 | Trip type: Couples

As a longtime Starwood loyalist, I'm always a bit disappointed when every couple of years, I run into the everyday problems we first encountered at the Cavalier. When we arrived, they informed us the wireless wasn't working. They didn't inform us that the toilet was broken and that because they were upgrading the windows, there would be jackhammering next door... more

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1 of 5 stars
Alberta
23 Aug 2008

Booked a room that was not available when we arrived. After some confusion they split us up into 2 rooms so we had enough beds. Had arranged to leave our truck in their parking lot while on vacation. We returned 2 weeks later and our truck had been stolen from the hotel parking lot. We reported the incident to the... more

Management response from
DOSMCAV, Director, Sales & Marketing

The stay for this guest was clearly documented in our guest records. This incident was also discussed in detail in the Executive meeting as it was such an unusual occurrence and the hotel was clearly concerned. The police report book referred to has been the same one on property for three years so it is not used as much as...

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3 of 5 stars
Mumbai (Bombay), India
13 Aug 2008

A lot of reviews of the hotel are strong. I think its a normal North American hotel. Nothing exceptional but nothing bad also. I paid CAD 229 for the room. There were other hotels that were charging 350-400. Its a bit out of town, a cab ride is about 20 bucks. I had one meeting and so did not care.... more

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Sheraton Cavalier Hotel Also Known As

Address: 2620 32nd Avenue NE, Calgary, Alberta T1Y 6B8, Canada
Calgary hotels Sheraton Cavalier Hotel
3.5/5.0
59