My husband and two year old stayed here over thanksgiving and although, the staff were very friendly - the hotel itself was a bit of a let down for a sheraton. The hot tub in the pool area was so hot that it was unusable both times we tried to use it, another hotel guest said he had called the... more

The previous reviewer covered most of my complaints about this place (poorly furnished, elevator not working, underwhelming breakfast buffet, way overpriced). I would add that the room smelled a little funny and that I was bitten by some sort of bug (spider?) at least three times while I was in the room. I would not return. more

Gave the service a 3 rating, the front check-in people were friendly - that was the one positive to our experience. A preferred guest reservation, the room was very small and poorly finished, didn't seem to meet most Sheraton properties standard's of quality. General maintenance for this newer property we felt was not part of their routine. Problems: - Elevator... more

Spent 9 nights at the Four Points Sheraton Calgary West in August 2009. Location suited my business in west Calgary. Hotel is located opposite the Canada Olympic Park. Limited access to public transit if you want to head downtown (although I had a rental car). Hotel restaurant (Embers?) seemed a little pricey for the quality. Breakfast buffet was good and... more

I took my family on a business trip with me to Calgary. My customers are located at the University, and so this hotel was only a few kilometres down the road, which was very convenient. The kids totally loved the two-story water slide, pool, and hot tub, and the fact there was a good number of fast-food and regular restaurants... more

The Hotel - Was great, nice location. Convenient for our purposes. Right across from the Canada Olympic Park. The Service - Was supberb. This was a special visit and I had a couple of requests and spoke with Tanne prior to arrival. She was friendly and in the end was able to accommodate each of my requests. Tanne was also... more

We stayed at this hotel for 2 nights in August of 2009. We were re-locating to Calgary, and the hotel was close to our new home. The room was extremely noisy since it faced Hiway #1 a.k.a 16th Ave. The whole hotel is on the grungy side, not what we expected for a Sheraton. The room had every annoying thing... more

Not quite new hotel but staff is nice and everything is just decent. Good location for travelers who plan to go to Banff or Canmore the next day. more

Enjoyed our stay , Great front desk staff and comfortable rooms . We booked on the Internet and got an excellent rate. Nice play to stay for a couple of days .. more