Travelled with a large group, we were allowed in the restaurant upon arriving even though they were almost closing. We sat there well after closing time. Good service and good food although my medium steak was more like rare. Both me and a friend forgot to bring toothpaste which the front desk supplied us with free of charge, small but... More

This was my second stay at Hotel Arts. The location is ideal and very close to the Stampede Grounds where we were attending a conference. Service is great and checking in was easy. The room was $ 139 for a regular room with 2 double beds and Valet Parking $ 20. We also got charged $10.45 for Internet access. I... More

I recognize that this is a "Business" hotel in downtown Calgary BUT....I paid $322.44 for the Studio Queen as I was staying only 1 night. For an additional $40 I could have a Luxury room. Check in was easy...nice lobby etc. Given directions to my room...... Got off the elevator to see very well worn carpet...threadbare on the steps &... More

Our stay at Hotel Arts was great. First thing that is very noticeable other than the unique look was the service. The staff here are truely all about putting the customer first and it really shows. The rooms are nice but not anything extraordinary. The restaurant's in Hotel Arts however, are extraordinary. The brunch buffet is incredible and the dinner... More

My husband and I stayed at Hotel Arts for our anniversary. Our room was spacious, clean and inviting. I love the trendy touches of Hotel Arts, everything you would hope for in a boutique hotel. The staff were friendly and helpful and the room spotless. I will surely stay again.

found staff to be very inexperienced and not very friends- they all looked around 21 years old with temporary jobs who didnt' seem to care about customer service. I asked about day trips to Banff and they were very unhelpful other than giving me a company to call. When I first got there, bellhop seemed annonyed I took my own... More

We often enjoy staying in boutique hotels, and were expecting top quality service and facilities upon arriving at hotel arts. We had no hot water the first night and were told (at midnight when we called the front desk), that it is because "everyone is taking showers at this hour." Right. So we stuck it out and when we awoke... More

This is without doubt the worst "Hotel" we have ever stayed in.The room decor was dark and dingy, old and cheap furniture which along with the walls were chipped and scuffed. Dirty sticky surfaces, noisy, dated, in fact everything you don't expect from a "luxury" room..The bathroom was passable and if we could have moved the bed in there we... More

So here's my experience with Hotel Arts. They location is great and that's all they have going for them. When I got to my room my toilet was constantly running, the bedside lamps that are attached to the nightstand were both loose and constantly flopping around and the gap between the door, the door jam was so big that the... More