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All 86 Edmonton hotels

Chateau Nova Hotel & Suites

159 Airport Road, Edmonton, Alberta T5G 0W6, Canada
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Chateau Nova Hotel & Suites
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Ranked #33 of 86 hotels in Edmonton
Most recent review
5 of 5 stars Reviewed 17 June 2013
S H Edmonton, Canada
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53 reviews from our community

    Trip type
Traveller rating
    25
    14
    7
    4
    3
Date Rating
Edmonton, Canada
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

I would like to thank the staff and management for going above and beyond to accommodate my 95 year old Grandma during her first visit back to Alberta in 14 years. Chris made sure she had everything she needed, from a spacious room, to adaptive equipment in the bath. The front desk staff are friendly and helpful, (they even turned... More

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Selkirk, Canada
1 review
5 of 5 stars Reviewed 16 June 2013 NEW

This was a fantastic trip, we took my 95 year old mother to see her grandchildren That she was so excited to see them all then we threw a family reunion which was a great success and that was due to the light lunch and room that the hotel supplied for us We could have not been any more pleased... More

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Edmonton, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

I've been to the Nova for over 50 breakfast or lunch meetings and I have been very impressed with the food and the staff. I've always had a good experience and would recommend the Nova to anyone for a breakfast or lunch meeting. They have several meeting rooms of different sizes that have also been top notch for service, cleanliness,... More

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See 7 more reviews by trevamy for Edmonton
Edmonton, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed 10 June 2013

I've been going to the Chateau Nova every week for business meetings for the past year and have always found management very accommodating to our needs. Our group has used 4 different meeting rooms depending on our needs. We have a specific table/chair/podium set-up and the room is always ready. Since it's an early breakfast meeting, everyone comes hungry. The... More

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See 2 more reviews by Sylvia L for Edmonton
Edmonton, Canada
1 review
5 of 5 stars Reviewed 7 June 2013

I am in a BNI chapter, and we meet every friday morning at this hotel. Rudolph, the head waiter / kitchen manager is amazing....takes all of our orders and special requests, food comes out right every time, and he is very accomodating to any special requests or needs for us. They have several meeting / boardrooms...so as our group has... More

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Lethbridge
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 3 June 2013

We had stayed here 7 years ago when attending a family function and were very pleased with the hotel and amenities, so booked again, looking for the same level of satisfaction. We were very disappointed. The hotel was not clean, the rugs filthy. When the elevator door opened, there were huge stains on the carpet. Food from room service stank... More

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NovaEdmGM, General Manager at Chateau Nova Hotel & Suites, responded to this review
5 June 2013

Good Morning. I was so upset to read your review and hear of the disappointing experience you had on your recent stay. I have emailed you directly and would appreciate the opportunity to discuss the stay with you. This is certainly not the quality of stay we strive to provide to our guests. All the best, Chris Short, GM. More

Fort McMurray, Canada
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 24 April 2013 via mobile

Stayed here to be near the hospital for a medical procedure. We had a king suite with kitchenette. The room was mostly clean, except for dust on top of the hair dryer and towel fixtures in the washroom. I advised the front desk and it was cleaned when we returned. Their speedy response was appreciated. The room was fairly fresh... More

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See 5 more reviews by dyberrah for Edmonton
NovaEdmGM, General Manager at Chateau Nova Hotel & Suites, responded to this review
25 April 2013

Thank you so much for your review of the Chateau Nova Kingsway. I was glad to see the deficiencies you found in your room were corrected immediately. I'm sorry the pillows didn't work for you, if you have the opportunity to stay with us again, please contact me in advance and I'll make sure I've got some softer pillows availalble... More

Grande Prairie, Canada
1 review
1 of 5 stars Reviewed 14 April 2013

I would not recommend this hotel to anyone. We had no reservation so the only room left was the handicapped room they told us for $150.00 a night plus taxes. Okay, so we took it. Did not realize it was in the de-tached part of the hotel, next to the main road that would have traffic rushing by all night... More

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NovaEdmGM, General Manager at Chateau Nova Hotel & Suites, responded to this review
18 April 2013

Good Morning, I was so disappointed to read your review. It certainly sounds like you had a terrible night. Our housekeeping team is fantastic and won a 2013 AHLA Housekeeping Award, so I was glad to hear the room was clean. The way the staff dealt with the your concerns about the noise was completely unacceptable. Exactly as you described,... More

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 13 March 2013

I was told by a local that this hotel was pretty new, but other than the lobby, the decor looked worn. There was a nice TV in the room, but the remote didn't work. The first night I called down to ask them to replace the battery/remote. They told me they'd be right up, but then never came. I had... More

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See 2 more reviews by CanuckChick13_12 for Edmonton
NovaEdmGM, General Manager at Chateau Nova Hotel & Suites, responded to this review
19 March 2013

Good Afternoon, I was very to read intrigued to read your review. The lack of response from the front desk staff about getting you a new remote control is unacceptable and I will follow up with the staff. I'm sorry you didn't enjoy our decor, I've never heard it described as basic but I encourage other travellers to look at... More

1 review
5 of 5 stars Reviewed 26 February 2013 via mobile

This is a great hotel, awesome location and facilities. The front desk staff are courteous and helpful, Jovanna made some great dining recommendations and made us feel welcome! Will most definitely be back!

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Additional Information about Chateau Nova Hotel & Suites

Also Known As:
Chateau Nova Hotel Edmonton
Chateau Nova Hotel And Suites
Chateau Nova Hotel
Address: 159 Airport Road, Edmonton, Alberta T5G 0W6, Canada
Region: Canada > Alberta > Edmonton
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#21 Business Hotels in Edmonton
Price Range: ££
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