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Holiday Inn Express Hotel & Suites Edmonton South Reviews

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Holiday Inn Express Hotel & Suites Edmonton South

2.5 of 5
2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada (Calgary Trail South)
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Holiday Inn Express Hotel & Suites Edmonton South
36 traveller photos
Ranked #15 of 86 hotels in Edmonton
4.0 of 5 stars 115 Reviews
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115 reviews from our community

    Trip type
Traveller rating
    46
    38
    16
    8
    7
Date Rating
Vermilion, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“The bed was so hard we couldn't sleep”
3 of 5 stars Reviewed 23 May 2013 NEW

My husband and I decided to stay here for a romantic getaway in one of the jacuzzi suites. The front desk staff were very polite and helpful. The jacuzzi itself was one of the best jacuzzi tubs we have ever used!!!! The tub was a proper size for two people (unlike most hotels that have the ridiculously small tub), had... More

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Yukon
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
“Excellent service”
4 of 5 stars Reviewed 29 April 2013

I spent three nights here on a business trip. The staff was very helpful. The hotel was completely booked, but still quiet at night. Room was a pretty standard hotel room, but it was spotlessly clean and more than adequate. Pool is small, but also clean and nice to use. Hotel is in a great location...close to shopping, restuarants, easy... More

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General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review
30 April 2013

Dear Glacier1998, Thank you so much for spending time from your busy business schedule to share with us your personal experiences at Holiday Inn Express & Suites Edmonton South. We feel so proud and joy when running down the lines of your review, we are so happy that you are enjoying your three nights stay with us; and having a... More

Montreal
Top Contributor
50 reviews 50 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
42 helpful votes 42 helpful votes
“Excellent location! Great service!”
5 of 5 stars Reviewed 23 April 2013 via mobile

I stayed on a business trip for one night and I admit I was pleasently surprised. Check-in fast and efficient; they respected my room selection and the breakfast room has many small tables for business folks. Good job!

Was this review helpful? Yes 1
See 4 more reviews by eandre68 for Edmonton
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review
24 April 2013

Dear eandre68, Thank you very much for sparing time from your busy business schedule to write a review on your recent experience at the Holiday Inn Express & Suites Edmonton South. We are glad that our front office staff had made a pleasant impression during your check-in.Your kind compliments on their fast and efficient service will inspire all our other... More

Calgary
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
“Very good but pricey!”
4 of 5 stars Reviewed 9 April 2013

I stay here often as business travel brings me to Edmonton several times a year. Hotel is clean and well managed and the staff is professional. Be prepared to spend top dollar though. Not sure why its close to $179.00 per night- must be what the market demands. Still, great place to stay!

Was this review helpful? Yes 2
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review
10 April 2013

Dear QJacques, Thank you for taking the time to express your comments regarding your recent stay at Holiday Inn Express & Suites Edmonton South. Your great reviews on our professional staff, clean and well managed hotel are highly appreciated and will be shared with our staff team. We apologize you were not fully satisfied with the rate you have paid.... More

Edmonton, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Always 'The Best' hospitality service...”
5 of 5 stars Reviewed 8 April 2013

Could say enough of how good the hotel customer service is. Over the years, we had been staying at diferent hotels in different countries. This Holiday Inn Express is stil on top of the list, the staff are always helpful, cheerful and initiative. Their daily breakfast inclusive in their room rates are always above standard, well presented and fresh taste.... More

Was this review helpful? Yes 1
See 6 more reviews by Ling K for Edmonton
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review
10 April 2013

Dear Ling K, Thank you very much for taking the time to write about your experience at our hotel. We feel honor and grateful of your kind reviews and are happy that you are one of our regular guests of the big family at the Holiday Inn Express & Suites Edmonton South. We are happy to know that you found... More

London, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Friendly, a good value.”
4 of 5 stars Reviewed 3 April 2013

This hotel is representative of the HIE brand and travelers who are familiar with other hotels in the chain will not be disappointed. The South Edmonton location determines the qualities of this particular hotel. You can expect to find it full on weekends with people who are attending hockey or soccer tournaments with their families. This is no bad thing,... More

Was this review helpful? Yes 1
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review
5 April 2013

Dear arewetherenow, Thank you for choosing Holiday Inn Express & Suites Edmonton South as your hotel in Edmonton. We appreciate your recent review on your stay at the Holiday Inn Express & Suites Edmonton South. Thank you for taking the time to tell us how our service has met your expectations and what we need to make room for improvements.... More

Lloydminster, Canada
2 reviews
1 helpful vote 1 helpful vote
“Good Hotel”
5 of 5 stars Reviewed 1 April 2013

A good hotel to do some shopping and it is very close to edmonton south common and the west Edmonton mall. You just can't say enough about the breakfast at this hotel. You have everything you would want for breakfast and everything was always full, you never saw anything run out. The rooms were very nice and the beds are... More

Was this review helpful? Yes 1
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review
3 April 2013

Dear oilersfan5595, Thanks very much for taking time to write a nice review for Holiday Inn Express & Suites Edmonton South. It is our pleasure to be able to serve you and make your stay a wonderful one. We are happy to learn that you have enjoyed the breakfast time at the hotel and was able to find your favorite... More

Red Deer, Canada
1 review
“Well organized customer services throughout”
5 of 5 stars Reviewed 20 March 2013

A high standard of hospitality services along with great convenient location in south Edmonton, ideal for special group functions and family gatherings. Well-appointed rooms were spacious, clean and comfortable. On site fitness centre, indoor pools and hot tub a great plus. Professional and friendly front desk staffs made easy and smooth check-in with efficient departure. Delicious breakfast was certainly a... More

Was this review helpful? Yes
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review
21 March 2013

Dear M W, We would like to thank you for your recent review about your stay at Holiday Inn Express & Suites Edmonton South. Your kind remarks on appraising our staff friendly and professional performances at the front desk will be shared with them to serve as an encouragement to continue with their good works in the right direction. Our... More

Calgary
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Very Family Friendly”
5 of 5 stars Reviewed 14 March 2013 via mobile

Great hotel for a quick trip to WEM, although a little far from the mall but not too bad. The rooms were VERY clean and a nice size. They had a microwave and mini fridge, which was great when travelling with an infant. Also we called ahead and they had a crib all set up for us:)!!! Sooo nice! The... More

Was this review helpful? Yes 1
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review
15 March 2013

Dear Foxyredniner, Thank you for your generous and heartfelt review on your recent stay at Holiday Inn Express & Suites Edmonton South. We are glad that the accommodations and services were up to your expectations as your comfort and satisfaction is our ultimate goal. We feel honored that you have chosen our hotel as your home away home for your... More

Fort Saskatchewan, Canada
1 review
“Fabulous value with complimentary continental breakfast”
5 of 5 stars Reviewed 13 March 2013

Awesome continental breakfast serving hot and cold items with continuous refills. Breakfast lady made sure we were fine and comfortable. Cinnamon rolls, fresh fruits, cereals, hot coffee were our favorite delicious picks. Polite front desk gentleman gave us directions to popular restaurants nearby. Rooms were roomy and clean. We had a good time here.

Was this review helpful? Yes
General_Manager_HIEX, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review
14 March 2013

Dear dejawu, Thanks very much for your precious time to write us an outstanding review regarding your recent stay at Holiday Inn Express & Suites Edmonton South. What a nice feeling to receive your kind words and generous supportand it really made our day.Please know how much we appreciate your encouraging reviews. Thank you so much. We could not be... More

 
 
Holiday Inn Express Hotel & Suites Edmonton South
Holiday Inn Express Hotel & Suites Edmonton South
4.0 of 5 stars 115 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Holiday Inn Express Hotel & Suites Edmonton South

Also Known As:
Holiday Inn Express Hotel And Suites Edmonton South
Address: 2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada
Phone Number:
Region: Canada > Alberta > Edmonton > Calgary Trail South
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotels in Edmonton
#22 Business Hotels in Edmonton
Price Range: ££
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Holiday Inn Express Hotel & Suites Edmonton South
2440 Calgary Trail NW
Edmonton, Alberta T6J 5J6
Canada
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