I was at the hotel for a business meeting. The conference facilities were good, and the room was comfortable if a bit expensive for Edmonton. Two main problems: 1- the elevators take forever and there is sometimes a line up to get on one - that is 20 people waiting to get on! Also the internet is expensive and painfully... More

My family of 5 usually go here once a year and always have had nothing but a great expeience. We usually go for a superior room rather than a theme room-- save some money for the same expeience. Remeber to call day before you go and request early check n, and always ask about possibility of getting free passes to... More

My review is a little late, but better late than never. We stayed one night in a newly renovated Hollywood room last March. The room was Amazing!! It was the coolest room that we have ever been in. Everything about the room was great. The lights, the jacuzzi, the bed, the bathroom....everything. The shower was really cool, it is see... More

I like nice CLEAN hotels. This one is dated. We have come 2x a year for 4 years now and happy to relate that we are done. They charge high prices due to the location(which you will love especially in winter) however once you leave the lobby you enter dirty room central. 2kids with us as well. Tried theme rooms,... More

was very romantic suite but for a little town girl price was too much for me but guess he was trying hard to impress me More

I had booked my reservation with the hotel the week prior. I thought it would be a nice surprise for hubby, we spent our wedding night (6.5 yrs ago) in the Polynesian room but we haven't returned since. We were out all evening celebrating his 33rd birthday, I checked my cell in the middle of the evening and realized I... More

Just got back from a 3 night stay at the Fantasyland Hotel at WEM, and our trip was great!!! We had the king/jacuzzi room, and it was perfect for us, with tons of room for our purchases, plus it was very clean. If you are planning to spend your time in Edmonton at West Edmonton Mall this is the best... More

We arrived at 4pm to check in and after taking our info the front desk clerk went to the back room for almost 20 mins then returning to say that there was a maintenance problem with out room. We drove for over 3 hours to be there and have a two year old that was tired, hungry and needing a... More

We stayed in an Igloo room. The room was spacious and neat. and the corridors with glass mirrors looked pretty. The breakfast buffet was good. Children enjoyed the stay there with the Water park and the Galaxy land activities and my spouse with the boxing day shopping. The location is excellent. Worth to stay in some theme rooms at least... More