Stayed for two nights in a regular room. It was clean and quite nice. We were able to check in early. The room was 129.00 per night so not so bad. With the West Edmonton Mall connected to the hotel there was lots to keep me occupied. The restaurant wasn't open so all dining was in the Mall, the fitness... more

We stayed in the aftrican room, it was awesome, hotel staff was great and the room was fantastic! very modern...new flat screen tvs and big plush beds with clean white duvets..our friends had the truck and polynesian room and they were great too! I would stay there 100 times over again...and im a person with allergies, so its got to... more

Drove here on a tour of the Rockies specifically to visit the West Edmonton Mall (WEM). My ratings are based purely on this objective rather than the wider Edmonton area. As we had 3 in our group, staying in a single themed room was mostly out of the question. However, as a hotel for staying at no matter what the... more

My husband and I stayed at the Fantasyland Hotel for our first anniversary. We checked in right at check in time, which was 4:00 p.m. and check out was 11:00 a.m. the next day; that is the latest possible check in and earliest check out I have ever had.... a bit chintzy when you spend good money for just 1... more

We got the luxury truck suite, at $479/night. I would have been okay with that if it was anywhere close to how the hotel used to be. The leather chair in our room was held together with DUCT TAPE. The bed on the truck hurt my husbands back so bad he could barely walk the next day it was so... more

stayed for 3 nites of a rate of $149 per nite and added the Adventure Package for $109 which is a great value! we stayed in a standard room of 2 queens and a set of bunkbeds, fridge only no microwave. The room was very clean but the carpet was obviously old with some stains and the room had a... more

I booked through Expedia and got a good rate. We arrived around 1230 in the afternoon and waited about 15 minutes to checkin, the front desk service was friendly but seriously understaffed. Our room was clean, when I opened the drapes to check the view, we looked out on to a storage shed. The housekeeping staff on the afternoon we... more

We were coming to play at West Edmonton Mall for a couple of days so thought it convenient to stay at the hotel in the mall despite it being a little pricey. Check-in was a bit of a hassle. The room wasn't ready when we arrived so we had to wander about for a couple of hours while they held... more

I wont lie, i think this place is way over priced. I went traveling throughout AB. And this hotel was almost double per night then everywhere else i stayed at. But also knew that when I was booking the room. I enjoyed the themed rooms but felt the Igloo room is smaller then when I went as a kid. So... more