My husband and I stayed here for 2 nights and the end of January 2012 and we can't stress enough the disappointment. It was our first time away together without our kids in over 20 years. We reserved a jacuzzi suite since it was to be a special occassion. The room was dirty, floors very uneven, headboard had some kind... More

booked this hotel for 3 nights, room on the 5th floor, was very hot, could not control the heat with air conditioner on or window open, also, the toilet did not work properly. all in all for the price, disappointing. More

Spent one night at the Best Western Plus Westwood Inn in Edmonton this month. Although the room was clean in was in need of some minor repairs and reno’s, there was a sign up saying that the hotel was under renovations so I am sure they will be getting to that room soon. It was a spacious room that had... More

For the first time in a very long time I had a very disappointing hotel stay. Arrived on a Monday night during the coldest week of the winter. Got to the room and it was absolutely freezing. After almost half an hour with the heat cranked up, it was still blowing cold air. Contacted the desk who sent someone from... More

I booked this hotel for one night thru expedia. the night I booked it for was Dec 31, 2011, New Years Eve. I had booked it for 2 queen beds, but upon checking in, I was offered a room with 2 double beds. I said to the front desk clerk that I did not believe this is what I booked,... More

I booked a hotel through Priceline.com and after I got the details of the hotel - "BEST WESTERN PLUS Westwood Inn" - I immediately came to this site to look up the reviews. I was very worried based on the poor reviews - but went ahead anyway as I was bound by the Priceline contract. I must say - I... More

We stayed Dec 21 & 22nd and chose this hotel for its proximity to West Edmonton Mall so we could complete our Christmas shopping en route to Kamloops. The room was booked through Hotels.com and this turned out to be a mistake as Best Western's Gold Crown affinity program did not recognize this as a qualifying rate for earning points.... More

Recently stayed at this hotel with my family and were very impressed! Staff were friendly and room was quiet and clean. It was nice having the resturaunt right in the hotel and we had a blast in the pool they have. Overall we would definetly stay again at the Westwood Inn next time we are in Edmonton. More

This hotel is undergoing renovation right now. New carpet and such. No problem, at least they are spending the money to improve. Room was clean and staff was very friendly upon check-in. No problems checking in with our entire basketball team. The lounge in the basement was weird, The Monkey Cage. VERY quiet. But the service was quick and price... More