Managment and staff made us feel most welcome, we were always greeted with a hello at the front desk or restaurant. Enjoyed the buffet that was reasonably priced, also meals from the menu were like homecooked meals. The rates seemed high when we first booked but as i phoned around rates were higher at other hotels in this city, I... more

Your hotel was in a great location , right by the west edmonton mall. We enjoyed our stay with your hotel mostly because the staff were very friendly and egar to please us. The food was great ,it was like having a home cooked meal, made by your own mother. more

We chose this hotel b/c of the AAA rating -- two diamonds; comparably rated hotels have been perfectly acceptable. The CI is very cheap and substandard for a traveler wanting decent accommodations in a decent environment. The CI had a bad vibe from the minute we pulled into the parking lot. A hotel staffer was following a drunk patron across... more

This is a horrible place to stay. Our first room was so unbearable hot, we called the front desk several times. After several hours, maintenance was send up and "supposable" turned down the heat. After another hour, the room was still unbearable. Calling the front desk again, I was told "we cannot keep turning down the heat in each room... more

i have stayed in some poor conditions but this was one of the worst. We rolled off the road at about 2:00 am. We haven't had more then 4 hours sleep in 36 hours and this was going to be the only night for a good nights sleep. We had rented 2 rooms and and asked for a cot bed... more

My husband and I went to Edmonton on a Christmas shopping trip. The hotel was 2-3 minutes away from the West Ed. Mall which was the perfect location for us. Our hotel room was clean and the restaurant in the hotel had a buffet dinner at a reasonable price- $29.30 incl tx for 2. Also they gave us a coupon... more

We went to Edmonton to get away and do a bit of shopping. The hotel we normally stay at was booked up, so we decided to try another hotel in the same price range. As soon as we arrived, I knew it was a mistake. The room was very hot, and the thermostat could not be adjusted. It was very... more

We stayed in this hotel from Thursday until Sunday. It was not a pleasant experience. 30 Minutes after checking in we were searching the yellow pages for a new hotel!! First of all It was soooooooo HOT in the room that we couldn't breathe!! We were travelling with a pet and the pet was very uncomfortable with the extreme temperature.... more

I was at the continental inn for a wedding. They reviewed there hotel as a 3 and a half star but it was more like a 1 star. Our rooms were not cleaned the next day, no fresh towels so when we phoned down to get some we were told they were too busy. I had to go out and... more