On Jul 25, as I arrived at this ugly and shady place a after 4 hours drive, the front desk agent (Samantha) rudely informed me that the hotel did not have hot water because the boiler was broken. I asked if it just happened, she replied "oh no, it's been broken for several days". So I asked why nobody informed... more

Please save youself the trouble and do not book your stay here. Yes it's the cheapest, but spend that extra $10/$15 and stay in a better place. On arrival into the hotel me and my family were greeted with a very abusive front desk clerk. The room was not ready which is fair enough, as we were putting our bags... more

Ok. Brace yourself. Unfortunately, I only recently started leaving reviews on Trip Advisor but I thought at least I should give my honest review of this place. I used to always stay at this hotel when on business in Edmonton...that is until.... I GOT BED BUGS!!! Arms and legs got very red, itchy and almost resembled hives. My doctor was... more

The reception is pretty agressive and slow (only really good to charge the card), the internet connections are old, they didn't even have internet acces. Rooms are not renovated, just bad painted. The noise is incredibly anoying at all times, it's not just the street noise, but you can hear your neighbour all the time. They didn't really clean the... more

This is a terrible place to stay - dont do it. There are many other clean budget hotels within Edmonton. I paid 88 plus taxes thru Hotels.com for one night stay at this hotel. This is the old Saxony hotel, and has not been updated or renovated at all from what I can see. Check in process was ok, but... more

We stayed just one night and left scratching our heads...No not lice! We found the place to be curious. It is in a lousy section of town and sits on top of a bingo parlor. When we arrived I was told that not 10 min before my reservation was cancelled (they accepted the res w/ the Discover card but then... more

We did not enjoy the stay at Howard Johnson Hotel. They took a 250 dollar damage deposit right off the top. The property was neglected. The rugs were very dirty in the halls with large patches of soiling. We had children and when I booked no one let me know that the pool and hot tub were under renovations. When... more

We arrived at this motel after driving from Jasper. We arrived close to 5 o'clock to be told our rooms weren't ready. One of the housekeepers bellowed out that she lost 3 people today and they were behind. Check in was fairly smooth despite the disgruntled employees. We ventured into the restaurant to go to the washroom while we waited... more

I stayed two nights at the Howard Johnson Edmonton (I wanted to be close to the West Edmonton Mall) I hope other travelers will not make this error in judgment . When I first checked in... *They lost my reservation and tried to blame me. Only when I stated I would just leave did they clam up and rush my... more