Reception was friendly and accommodating. We arrived long before 3, but they allowed us to store our bags, which were already in our room when we arrived a few hours later. We were upgraded to the Presidential Suite, which was elegant and spacious, yet cozy. Perfect for a romantic getaway, complete with fireplace, jet tub, flatscreen tv, fridge and coffee... more

i'm sorry, but cleanliness isn't the only thing i need from a hotel, especially when it's suppose be a 4star "boutique" hotel at that. i arrived shortly after 3pm with 4 bags of luggage (it was a few day stay) and the gentleman at the front desk said that the room was not quite ready and asked me to have... more

I stayed here one night with my boyfriend for a romantic evening with out leaving town and we were not disappointed. We stayed in the Contemporary wing on the 5th floor, though our room was right next to the elevator we did not find it very noisy though there was a wedding party that was staying in the hotel. I... more

We stayed three nights in a room on the second floor of the Heritage Wing. The windows faced onto the main road (Jasper Avenue) which was very busy. Consequently we were disturbed during the night by loud traffic noises – particularly boy racers, revving up their motorbike engines as they sped away from the traffic lights. Having said this: the... more

My husband and I had our wedding at the union Bank Inn 2 years ago and even then there was huge disappointment in the service the night of our wedding and it took up to 3 hours to serve dinner to our tiny guest list of 80 people. The biggest diappointment was the morning after our wedding when we received... more

My husband chose this as the hotel we would stay in for our wedding night, he booked some sort of a romance package that included breakfast, and as per my request, a jacuzzi. The first thing I did when we got to our room was ran to the bathroom to check out the jacuzzi in the bathroom, to my disappointment,... more

Couldn't have been happier with my stay at Union Bank Inn. The room was gorgeous with a fireplace, comfortable bed and large whirpool-style tub. Upon check-in there was even a welcome snack. A nice bonus was that breakfast was included and the restaurant had a great selection of options. more

This lovely little boutique hotel has tastefully decorated, although small rooms. The included breakfast in the hotel restaurant was excellent. The desk space in my room was minimal, which was a little frustrating for me as a business traveller, particularly as the internet access was not wireless and I was forced to sit at the tiny desk to work. My... more

They really try to stress this is a boutique hotel but it misses the mark. It's a smaller hotel, yes but it's not unique, fresh or different in any particular way. We were here with a group and everyone commented on the "wine, cheese, cookies" that show up in your room. It seems to be a selling point for them... more