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The Westin Edmonton

4.0 of 5
10135 100th St, Edmonton, Alberta T5J 0N7, Canada (Downtown)
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The Westin Edmonton
Ranked #26 of 86 hotels in Edmonton
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496 reviews from our community

Traveller rating
    152
    160
    100
    62
    22
See reviews for
Families
81
 
Couples
108
 
Solo
52
 
Business
231
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Ottawa
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 21 May 2013 NEW

I used to trust the Westin name. Reserving at the Westin meant paying a little more for a certain degree of satisfaction and comfort. We found neither at this hotel tis time; a disappointment because we have stayed here many, many times before. Allegedly we were given a recently renovated room when we arrived. We are about to spend the... More

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See 2 more reviews by ctf01 for Edmonton
Calgary
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 19 May 2013 NEW

I enjoyed staying at this hotel. The service was efficient and courteous. There was always someone there to help you if needed. The rooms were large and well equipped. Great for the business traveler. I recommend staying here for sure. The restaurant was very good. Very friendly staff and food was great. It was very easy to relax after working... More

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See 3 more reviews by Larry W for Edmonton
Christchurch, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 May 2013

Booked a last minute room for a very reasonable price. Stayed 2 nights over the weekend. Beautiful hotel! Big room. Late checkout. Nice pool. Both nights there were functions in the ball room, so parking was full- however they valet parked for FREE! Called to ask about internet packages and they gave us FREE access for our stay. Great central... More

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Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 14 May 2013 via mobile

I stayed here for one night on a business trip - first time as I usually stay in another local hotel. The staff were very friendly and helpful. The room was large and well laid out. The bed was very comfortable. Unfortunately, there were issues that surprised me. The hallway was dirty. The room was noisy - I could here... More

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Ottawa, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013

I was here for three nights on business (May 5 to 7 inclusive), and I was very pleased. My two priorities for a business hotel are cleanliness & a good sleep; this hotel delivered on both fronts. I was a bit concerned after reading some of the reviews that mentioned noise concerns because I am a light sleeper, but I... More

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Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 May 2013

I agree with Darcitalk 100%. The food and service used to be good at Westin. I don't know what happen perhaps there is a different chef now? I took my friend to Westin for lunch earlier this year around February; he came all the way to vist from BC. We both ordered quinoa, the quinoa with egg and soya bean.... More

Was this review helpful? Yes 1
Calgary, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 May 2013

Hotel was awesome and the best part that it's pet friendly. We were here for just a tournament and just excellent service, right downtown walking distance to everything. Our concern was trying to find a place that will allow dogs and they had a place for you to walk your pets.

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Slave Lake, Canada
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 May 2013

I love the Westin. There is nothing like a Westin Bed and you can't beat the location if you like downtown Edmonton. I always have great service and feel welcome! They have a salon, you can walk the pedway to the mall, library etc. or walk outside to a number of restaurants, pubs etc.

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See 8 more reviews by A W for Edmonton
Calgary
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 30 April 2013

We usually stay at the Edm Westin because the location is good and the first time we stayed there we had a great experience. While this is a very nice hotel, I don't think it is keeping pace with other Westin hotels. The service is great but some areas are a bit rundown and in need of repair. The parking... More

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montreal
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 22 April 2013

I stay at this hotel fairly regularly for business. I tend to prefer Starwood hotels and stay approximately 10 nights per month at various Starwood properties across Canada. This hotel isn't exactly what I have come to expect with Westin. Sure the beds are comfortable and the spa is great. But after that, I can't really say much positive about... More

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Joumana G, General Manager at The Westin Edmonton, responded to this review
30 April 2013

Dear busterjosh, Thank you for taking the time to provide your feedback. Our front office team will take this opportunity to review our standards with our associates. Our Restaurant has just rolled out a new menu with new pricing and options that should be more in line with our guests expectations. We are in the process of looking at areas... More

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Additional Information about The Westin Edmonton

Also Known As:
The Westin Edmonton Hotel Edmonton
The Westin Edmonton Hotel
Westin Edmonton
Edmonton Westin
Address: 10135 100th St, Edmonton, Alberta T5J 0N7, Canada
Phone Number:
Region: Canada > Alberta > Edmonton > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotels in Edmonton
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Situated in the heart of downtown and connected to the Shaw Conference Center, The Westin Edmonton is only a few steps from the best shopping, dining, arts and entertainment Edmonton has to offer. ... more   less 
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The Westin Edmonton
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