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Delta Edmonton South Hotel & Conference Centre


Hotel class 3.0 of 5
4404 Gateway Blvd., Edmonton, Alberta T6H 5C2, Canada
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Reviews you can trust

55% Do not recommend
3.0 of 5 stars 31 reviews
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2 of 5 stars
Hamsey108   1 contribution
Calgary
8 Feb 2010 | Trip type: Couples New

From my experience, Delta is known for luxury and consistency from property to property. This hotel needs some serious help! My significant other and I are not hard to please by any means - give us a quiet night in a clean room and we're happy. But when we walked in to find stains on the light shades, a toilet... more

Delta rules
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5 of 5 stars
dantanman   4 contributions
Golden BC
7 Feb 2010 | Trip type: Business New

Stayed there Feb 5th in a loft jacuzzi suite, amazing, 2 floors spiral staircase,huge windows, loved it. They are upgrading elevators so that issue will be resolved shortly, we never had to wait long, even with the one out of service. Would stay there again in a heartbeat. Staff was friendly, coffee was great the fitness center has new cardio... more

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1 of 5 stars
CRM433   1 contribution
Newcastle, Ontario
7 Feb 2010 | Trip type: Family New
1
person found this review helpful

Let's see - where to start... checking in we were told the pool was closed BUT we could get dressed, walk over to the neighboring hotel and use theirs. Hmm, let's see, had I known that I would have booked a room there and not here - sure I want to get dressed and truck over there at -18 C... more

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2 of 5 stars
sexycouture   2 contributions
Calgary
5 Jan 2010
2
people found this review helpful

OKAY PEOPLE ! Listen up, this is the only review you need to read about the Delta Edmonton South Hotel and Conference center. I stayed here with a bunch of people for a wedding and when we pulled up I was appalled by the deteriorating exterior. When checking in the lobby is small and not reall inviting. THE ELEVATORS ARE... more

Management response from
Mike Marsh, Reservations Manager

Thanks for your review. I can certainly appreciate your frustration with our elevators. Our Guests have brough this to our attention over the last year. At about this time last year, we ordered 3 new elevators for the Hotel. The wait time required for 3 elevators to be built is approximately 10-12 months. This week, we started work on replacing...

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4 of 5 stars
Buddyinbedtimes   7 contributions
28 Dec 2009 | Trip type: Family

Our room was recently remodeled with a very comfortable king sized bed and great linens and flat screen tv. The windows of the hotel could use replacing but I understand the incredible cost for that, they're still the old style wood/aluminum waist high type, not the new to the floor type but that's splitting hairs. The elevators were very slow,... more

Management response from
Mike Marsh, Reservation Manager

Thank-you for your feedback from your recent stay at Delta Edmonton South. We appreciate the feedback and use it to make improvements to our service delivery and product improvements at the Hotel. Starting on January 4th, 2010, our elevators will be replaced. We hope to have this work completed by May 1, 2010. We had hoped to start this work...

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3 of 5 stars
rimrem   32 contributions
Vancouver, Canada
7 Aug 2009 | Trip type: Business

Had to go to Edmonton for work - company unwilling to spend more for a better hotel. Rooms, while large, are fairly dated. Had to connect to internet through ethernet, no wifi. Only tried restaurant for breakfast - nothing special. One/two walkable blocks to Earls (restaurants) in a mall. more

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3 of 5 stars
Roddie13   6 contributions
Alberta
6 Aug 2009 | Trip type: Family

The kids zone rooms are great - kids had their own space which was wonderful. They enjoyed running in and out of the room the entire stay of 3 days. Room seemed to be clean except for the ceiling in the bathroom, a couple hairs and lots of water spots up there. We got an exceptional price so we had... more

Management response from
Mike Marsh, Reservations Manager

I am sorry to hear about the poor experience that you had in our restaurant. I will follow-up with our restaurant manager to see where our service can be improved in the morning on weekends. Thank-you for bringing this to our attention for us to address. Please let me know the next time that you come to Edmonton for a...

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2 of 5 stars
slautermilch   1 contribution
saskatoon
16 Jul 2009 | Trip type: Business, Solo travel

I am actually writing this while in the room. It is terrible. It reminds me of a tired old travelodge. The room cleanliness is questionable, I had a ribeye from room service that was mostly fat. NEEDS RENOVATIONS. Alot of buck for a little bang more

Management response from
Mike Marsh, Reservations Manager

Dear Slautermilch, Thank-you for your feedback from your recent stay at the Delta Edmonton South. I am sorry to hear that your room and your steak were disappointing to you. I am happy to inform you about our upcoming renovations scheduled for December 2009/January 2010. At that time, we will start renovations on all 237 of our rooms on a...

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5 of 5 stars
JillKeats   9 contributions
Canada
6 Jun 2009 | Trip type: Business

I stayed one night at the Delta while attending a conference. The room was lovely, clean and comfortable and quiet. Some of my colleagues complained about noise, but they had rooms next to a major thoroughfare. I only got to sample the catering staff's breakfast and lunch, which was very tasty and generous. The AGM for our organization was held... more

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4 of 5 stars
Margaritamom   27 contributions
Lethbridge
21 Mar 2009 | Trip type: Business
1
person found this review helpful

Stayed there the for three nights the third week of March. I had stayed a couple of years ago and hadn't been terribly impressed - poor service and a snippy response to my online survey. This time the service was much better. Parking: Free or $10 to valet. I had no problem with the free parking. Check In: Fast and... more

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Delta Edmonton South Hotel & Conference Centre Also Known As

  • Delta Edmonton South Hotel
  • Delta Edmonton South
  • Delta Edmonton
  • Edmonton Delta
Address: 4404 Gateway Blvd., Edmonton, Alberta T6H 5C2, Canada
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