The location is the only reason I would stay here. Literally right across the street from the Bourbon Street entrance of West Edmonton Mall. Beyond that nothing makes this property stand out. This is the only hotel outside of poor countries where I've had to pay a daily fee ($10.95) for the internet. They surcharge for EVERYTHING: local calls, bottled... more

This was one of the worst motels I have ever stayed in, they will nickle and dime you to death: $10.95 /internet, $.80/local call, $1.50/bottle of water, $2.00/per tea bag. We took all our valuables into our hotel room as we had to park across the street in the WEM overflow parking and I guess somebody else that spends alot... more

Walls and floors are paper thin, you can hear everyone around you. Basic cable channels, had to pay an extra 11 bucks for the third adult and an extra 11bucks for 24 hours of internet. NO Room Service. Good location just 2 minutes from the WEST EDMONTON MALL but will not be staying here again, especially after reading the review... more

We made reservations in December for March 6th& & 7th I called the Inn March 5 th to tell them we would be a late check in gave credit card to hold rooms clerk said no problem we get to the Inn at 8 p.m. March 6th and were told no rooms we are overbooked ! Well how many months... more

We just got home from a soccer tournament in Edmonton (girls won gold, by the way) and we stayed at the West Edmonton Mall Inn as that was the hotel booked by our team manager. I was a little hesitant about it...the reviews are not great... but really, I have stayed at much worse in Edmonton. The location was fantasic,... more

Well my family and I decided to take our family trip to the west edomonton mall and we werer to stay at the w.e.m inn. .. when we first got there it was nice.. i had no complaints... like really all it was , was a place to lay our heads in the evening after walking around all day at... more

I drove up to Edmonton from Calgary to enjoy some time with my 10 year old daughter at the mall. My first impression when I walked in the lobby of this hotel; I wanted to book somewhere else. It had an outdated and dumpy look and a bad smell lingering in the air. The room was about a 2 out... more

I arrived at the hotel after 9 in the evening and got the last spot in the parking lot - far away from the door in a parking lot that was not well lit. As a female who was alone I scurried to the door as quickly as I could to find that it was locked from both the inside... more

The motel is fine . If you are looking for a motel close to the mall so you don't have to drive, then this is a viable choice. The closeness to the mall is this motel's only advantage over any other. This is a truly no-perks motel. The walls are paper thin, and even if you are on the third... more