This hotel is almost perfect! The people at the front desk were really, really friendly, and good at their job. It took about two minutes to check in. The elevators weren't working but they had a person there manually operating them tell they could fix the problem, the halls were lit nicely and not too gloomy. Our room was nice.... More

I have stayed here many times over the course of 4 years traveling to edmonton. This weekend a family emergency came up and I had to cancel my room. The lady on the phone was very rude and short when I asked if anything could be done to wave the cancellation fee. Poor business and does not make you feel... More

Me and my partner stayed for 3 nights so that we could go to the west Edmonton mall the location was good it was a 20-30 minute walk to the mall. The room was spacious and clean but we did not like the bed at all. The bed was meant to provide an "optimum" night sleep and send you into... More

I've stayed at this hotel every year since 2008 its always been really good rooms are clean and big enough! Never had any problems with the hotel staff is friendly. Ive never eaten at this location though so I cant review the restaurant But the hotel is about a 5 min taxi ride to West Edmonton Mall so thats pretty... More

Stayed for three nights business and some shopping. Comfortable, very clean, quiet. As others have mentioned the dining is great. The staff are friendly and engaging, i wish i could remember all their names, lovely russian girl was delightful, you gave our morning a great start. Manfred i think was his name was very professional and enjoyed talking with him... More

This hotel is our standard "go-to" whenever we are in Edmonton, which is quite frequently. The location can't be beat if you're looking to shop at West Ed, Mayfield Common, or any of the stores in that area. It's also just a bit further down Stony Plain than Fuss Cupcakes, so a stop there and then a cup of coffee... More

We went to Edmonton for a break over the Christmas holidays with the family and were very impressed with this hotel. Kara the front desk manager that served us was very accommodating and even had beach balls for the kids. The hotel is just a couple blocks away from the West Ed Mall. The hotel is well maintained and very... More

I always find the folks here helpful, the rooms nice and clean, and each stay is straightforward and efficient. Really good value for the money. More

The Hilton met our expectations. We went for a weekend trip to West Ed mall. After reading about the bed bugs at the Fantasyland Hotel, we opted for the Hilton instead. It was clean, close to West Ed and less expensive. You can buy a package that includes breakfast and two tickets to a West Ed attraction. The room was... More