We liked this hotel. It is fairly new, very clean and well maintained. The rooms are larger than average and the beds are wonderful. The front desk staff were very courteous and helpful. The only negative comment we have is the service in the in-hotel restaurant. Waiters were friendly but inattentive and service was slow. Based on a number of...
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We stayed here to access West Edmonton Mall. The hotel is about a 7 minute drive from WEM and there are plenty of restaurants around. The hotel was clean, and quiet with a good restaurant and pool. We would definitely stay here again.
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I stayed here four nights while on a business trip. The rooms are very well-appointed and quiet. The first night I was in a room right across from the elevator and when I told the front desk the next morning that it was a little noisy, they very willingly put me in another room and even moved my things (after...
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We stayed two nights at this hotel on a visit from Calgary as my husband was booked for surgery at the Misericordia Hospital. The hotel was very comfortable with excellent food and service. It was a very convenient location for the hospital.
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Dear guest,
Thank you so much for your kind comments. I am glad to hear that we were able to provide you with great service and exceeding your expectations. You are very right about our hotel's convinient location. Besides local hospitals, we are only minutes away from the West Edmonton Mall. There are many well known local restaurants and department...
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My husband and I stayed Oct 21-22nd, 2011 for our 35th anniversary. We were NOT dissappointed. The price was right and so glad this hotel has AAA and FINALLY an air miles sponsor. You can enroll in their Hhonors Program and collect airmiles both. Was very impressed with entrance, lobby into hotel, very classy. The front staff were the best,...
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Dear guest,
Thank you so much for staying with us during your recent trip in Edmonton . We appreciate all your kind comments and I will make sure to pass them on to my staff. I am happy to hear that we were able to provide you with great service as well as quality accommodations and food. We hope that...
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Spent a couple nights & really enjoyed it! Rooms were really clean & comfortable & the service was excellent! Enjoyed a nice dinner one night, but the breakfast left something to be desired! Overall great value though!
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Dear guest,
Thank you for taking the time to let us know about your stay. We are glad to hear that you find great value for staying with us. Also, thank you for recognizing my staff for a job well done. As always we appreciate all of your suggestions on how to improve our guest experience as we are always...
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The folks at the West Edmonton Hilton Garden Inn seem to catch on to what a Hilton Garden Inn should be -- recreating in contemporary times the ages old concept of an "inn" where you have a place to meet, to dine, and to rest your head -- and a stall in which to keep your steed/car.
The restaurant is...
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We recently stopped in Edmonton to check out the West Edmonton Mall, and to grab the train to Vancouver. I stay at a Hilton when I can, because they are so consistent. This hotel was no exception. Check in was a breeze - the staff at the front desk were very friendly and helpful. The room itself was large, immaculate,...
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Thank you for your feedback. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest appreciates our hotel product and recognizes our staff’s efforts and takes the time to say thank...
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Coming from Australia, I stayed at this hotel for 3 nights in September. Great value for money - large, clean well appointed rooms, great breakfast in restaurant and good location. Fitness centre good. Close to the West Edmonton Mall - which is definitely a must for all visitors. The business centre was extremely well appointed and the complimentary internet was...
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Dear Tara, welcome to Canada! It is very kind of you taking the time posting a lovely note for the Trip Advisor users with your recent stay experience at Hilton Garden Inn West Edmonton! I am very happy to see that you really enjoyed the time spent here. It is our great pleasure to have you here. We hope you...
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Stayed here for an extended time in August and thought the Hotel was great. The front desk and hotel staff were great. I would stay again the next time I travel to Edmonton.
The Edmonton Mall is very close and a must see if you have time.
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Dear guest, it was a great pleasure having you here with us during you last visit of the city. Thank you for your kind words about our hotel and staff. We would love to see you again for your next trip to Edmonton. Warmest regards!
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124 Reviews
307 Reviews
