We stayed at the Tonquin Inn for 2 nights in mid December in a King Standard room. We booked our stay through the hotel website, although on checking back closer to the date noticed a cheaper rate for the nights we had booked. The hotel reservation system allows you to modify and cancel bookings, and thus we cancelled the first... More

We stayed in a 2 bedroom suite over Christmas and it was great. It has a fireplace and 2 large bedrooms off the main room. A very well equipped kitchen and super staff to take care of you. We have stayed in almost every type of room they have and every stay has been great. Whether it is just a... More

You pay for what you get. My partner and I got a clean room and a comfortable bed - nothing fancy. There's plenty of space in the motel room but the bathroom is small. There is a swimming pool and 2 hot tubs for guests to use. However, the walls are thin as I could hear the guests in the... More

The staff were really friendly, and the room was ok, nothing fancy, just a place to sleep. I ended up getting bitten at night, don't know if it was bed bugs, but i was sharing a bed and the other person didn't get any bites. I know it wasn't a mosquito because they never leave red itchy marks on me,... More

The room looked nice .... however, we were freezing and there were no heat vents to be seen. My husband and I turned the stove and burners on to heat up the place. Also, it is NOT SOUND PROOF AT ALL. Our room was the family room over $200/ night. You could hear people walking back and forth and stomping... More

In review, our stay of two nights, was comfortable and quiet. We stayed in the "D" block, so we were away from the main building that has the lobby, etc. I wish we were given a room a little closer to the elevators, as one of our party has a disability, and it was a bit of a walk to... More

In September 2011 we booked one night, using American Airlines miles. Even though it was not a cash transaction they gave us a free room upgrade -- without our asking! The room was very nice, and very clean, and the staff was very friendly. If in Jasper in the future we would definitely think to stay there again. More

I'm only reviewing this hotel because I have had no response from management regarding a letter I sent after leaving this hotel. (I just wanted an acknowledgemnet and maybe an apology) We had 2 rooms, a family of 8. Were assured we'd get two side by side - that didn't happen. Kitchens were fine, lots of dishes and pots and... More

The receptionist was very friendly and helpful on our arrival. The room was clean and comfortable but we were next to the reception area on the ground floor and found it noisy from the ice machine being used, could also hear the washing machines and dryers in the laundry and was also noisy from people walking up and down on... More