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Jasper

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Sawridge Inn and Conference Centre Jasper


Hotel class 3.0 of 5
82 Connaught Drive, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
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Reviews you can trust

76% Recommend
4.0 of 5 stars 109 reviews
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By trip type
All (109)
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3 of 5 stars
San Francisco
18 Aug 2009 | Trip type: Family

No one around to help us with our luggages and the lobby has a strong chlorine smell. The rooms we have are facing the parking lot. Our rooms all have air-conditioner but they are so noisy. The room my mother was staying has a drop of blood stain at the edge of the bathtub where as the room my sister... more

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1 of 5 stars
Mississauga
30 Jul 2009 | Trip type: Couples

After checking into our room the first thing I noticed was the internal temperature was around 77 degrees, according to their thermostat. When it is 80+ degrees outside the last thing I went is 77 degrees inside. After futilely trying to cool it down (no luck) we mentioned this to the front desk and were told maintenance would look into... more

Management response from
Emily Hess, Revenue Manager

It seems we were not successful on our many attempts to assist this guest in making their stay a positive and comfortable experience. This is not a common occurence as we do our utmost to ensure all guest's comfort and to exceed expectation. Regarding the poor dining experience, our Food and Beverage Manager provided the following comment: "It is rare...

Great stay!
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4 of 5 stars
Orlando, Florida
29 Jul 2009 | Trip type: Couples
0/2 found this review helpful

This hotel was a great choice in Jasper. It is clean, comfortable and well taken care of. The staff was extremely friendly. more

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3 of 5 stars
WA state
26 Jul 2009 | Trip type: Couples

This somewhat dated hotel sits at the edge of town, about 6 blocks from the commercial section with easy access to restaurants for meals. We were given several discount coupons including one for $25 at the restaurant, which we used once. The other coupons didn't interest us enough to offset the relatively high nightly cost of the stay. Breakfast was... more

Management response from
Emily Hess, Revenue Manager

This stay appears to have been on a special we've offered this summer our 'Timeout Package', however we do offer bed and breakfast rates as well, which would include your breakfast in the price. The vouchers which were received would have been inclusive of a complimentary wildlife presentation, spa discount, tramway discount as well as the dinner voucher. Seating areas...

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4 of 5 stars
Dickson, TN
25 Jul 2009 | Trip type: Couples

Nice room., great AC, good dining room, spectacular scenery...we agree 100% with all positiive reviews already posted. Try it ! more

Great hotel
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5 of 5 stars
Los Angeles, California
23 Jul 2009 | Trip type: Family

Very clean, quiet hotel. Shuttle takes you right to main street. Excellent restaurant. more

Enjoyable
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4 of 5 stars
Edmonton Alberta
22 Jul 2009 | Trip type: Couples

We had Xmas in Jasper - Very Relaxing - Great Xmas Buffet - Staff always friendly more

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5 of 5 stars
yorkshire
13 Jul 2009 | Trip type: Couples

This Hotel exceeded our expectations as unusually, our room was exactly as portrayed on the Website. We could not fault this Hotel. All staff, including the Dining Room waiters, were extremely helpful & friendly and gave a very good service. We are very particular & like a good standard of room & hotel and this more than matched our criteria.... more

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3 of 5 stars
Ayrshire, Scotland
12 Jul 2009 | Trip type: Couples

Arrived at the hotel in July having booked it in April and they had overbooked due to a contracted bus trip. We were told that they had arranged for us to stay for our 4 nights at another hotel. No attempt was made to contact me about this. We were assured that the hotel was of similar standard to the... more

Management response from
Emily Hess, Manager

As sales levels dictate in the summer, we do rarely encounter overbooking situations. We handle any relocated reservation with care and professionalism. An apology letter was provided as well as personal apology from the Front office manager. It is our goal to ensure we welcome a relocated guest back and provide them with our proper Sawridge experience. We are pleased...

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4 of 5 stars
Concord, CA
10 Jul 2009

I stayed here with my husband and my 11 year old daughter. The rooms were great but the pool is only open until 7pm. The restaurant breakfast buffet was ok, but not great. Some good advice is to not stay on the 1st floor because it smells like chlorine. I would stay here again for sure. more

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Sawridge Inn and Conference Centre Jasper Also Known As

  • Sawridge Hotel Jasper
  • Sawridge Hotel Jasper National Park
Address: 82 Connaught Drive, Jasper, Jasper National Park, Alberta T0E 1E0, Canada