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Best Western Chemainus Festival Inn


Hotel class 3.0 of 5
9573 Chemainus Rd, Chemainus, British Columbia V0R 1K0 , Canada
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Reviews you can trust

91% Recommend
4.5 of 5 stars 12 reviews
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5 of 5 stars
Tucson AZ
3 Oct 2009 | Trip type: Couples

The hotel is just a mile or so from the middle of an old fashioned, clean little village. We reserved the suite with balcony. Easy and friendly check in. Staff incredibly friendly and knowledgeable. Elevator right across from front desk. Bright lobby. Plenty of variety at breakfast. Room was extremely clean and quiet. more

Management response from
ChemainusBC, General Manager

Thank you so much for your comments about our Hotel and especially about our staff team! We will pass your comments onto our proud team, they will no doubt also be most appreciative. As you know positive word of mouth is vital for any business, your comments help us spread the word! Thank YOU!! We hope to see you back...

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5 of 5 stars
B.C.
15 Sep 2009

My nurses group had a reunion here 2 years ago and my high school group had a reunion here last year. The latter because I was so pleased with the service at our nurses reunion. Penny and the staff went out of their way to make sure everything was perfect for our big groups! This year we again returned to... more

Management response from
ChemainusBC, General Manager

We are most appreciative of your comments about Penny , about our Team and the Hotel! For the twelve month period ending August 31 we are again listed number one out of 2500 BW Hotels and are indeed proud of that accomplishment. Feedback from guests like you is an important tool for us in evaluating our service and facilities and...

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5 of 5 stars
Burnaby, BC
17 Jul 2009 | Trip type: Family

After seeing this hotel on a recent sight seeing trip across Vancouver Island, It looked like a nice lace to stay on my most recent holiday with my husband young son (8months old), 2 nephews (9 & 11)and my husbands parents. Finding a family friendly hotel is not easy as it should be when you are traveling with children. This... more

Management response from
ChemainusBestWestern, GM

Thank you for your kind comments! Feedback from our guests is an important tool for us in evaluating our service and facilities. We are multi year winners of the Best Westerns Chairwoman’s Service Award and as you know positive word of mouth is vital to people thinking of booking any hotel. We appreciate you observations!! We hope to see you...

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5 of 5 stars
Vancouver
4 Jun 2009 | Trip type: Couples

Our daughter lives in Chemainus and we have stayed at the Festival Inn several times. We have travelled fairly extensively and must say this hotel ranks as one of the best in all categories. It is clean, spacious, and the staff go out of their way to make your stay a pleasant one. The breakfast is good too! We look... more

Management response from
ChemainusBestWestern, GM

We appreciate you observations!! Feedback from our guests is an important tool for us in evaluating our service and facilities. Thank you for your kind comments! We are multi year winners of the Best Westerns Chairwoman’s Service Award and as you know positive word of mouth is vital to people thinking of booking any hotel. We hope to see you...

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5 of 5 stars
Calgary
12 May 2009 | Trip type: Family
1/1 found this review helpful

I can't say enough about this hotel. The staff were amazing and went out of their way for us at every opportunity. The room was large, clean (looks brand new) and lacked nothing in terms of amenities that one would expect at a higher priced hotel. The continental breakfast was fresh and the selection was much more than expected. Staying... more

Management response from
ChemainusBestWestern, GM

Wow Thank you so much for your kind comments! Feedback from our guests is an important tool for us in evaluating our service and facilities. We are multi year winners of the Best Westerns Chairwoman’s Service Award and as you know positive word of mouth is vital to people thinking of booking any hotel. We appreciate you observations!! Via our...

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4 of 5 stars
British Columbia, Canada
15 Mar 2009 | Trip type: Family
0/1 found this review helpful

Rooms: The rooms are very nice, clean and well laid out. This hotel is new so everything is obviously very nice. Food: You get a completmentary breakfast every morning, its not the best selection. There is litterally about one little table and that's where all the food is. There was a woman there who was complaining about how the toaster... more

Management response from
ChemainusBestWestern, GM

Thank you for your comments! As a seventeen year old I guess you are looking for a very specific kind of breakfast and if you let us know maybe we can accommodate on your next visit. We offer a very deluxe continental Buffet Breakfast that includes: croissants, variety of muffins, french toast, variety of bagles, english muffins, white and whole...

Excellant
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5 of 5 stars
London
21 Jul 2008 | Trip type: Couples
1/1 found this review helpful

We stayed here at the end of June 2008 and so glad we did, the rooms are all suites, kitchenette, dining table, separate sleeping area and very spacious, our room also had a balcony. The rooms are very clean and as the hotel is only a few years old everything still looks like new. The staff were exceptionally friendly and... more

Management response from
ChemainusBestWestern, GM

Thank YOU! Your kind comment is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Again, thanks for taking the time to do this review on tripadvisor.

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3 of 5 stars
Norwich
1 May 2008 | Trip type: Couples
0/1 found this review helpful

We stayed here on a drive up from Victoria to Tofino - we wish we hadn't bothered! The hotel is fine, clean and the staff are friendly but there's NOTHING in Chemainus - it was like a ghost town. The drive from Victoria to Tofino would onlt take 5 hours so just push on through if I were you and... more

Management response from
ChemainusBestWestern, GM

We appreciate your kind comments about our hotel, but totally disagree with your comments about our world famous Boutique Mural and Theatre Village. Chemainus is known as "the little town that did" it has been copied hundreds of times all over the world for creating tourism via art depicted on the walls of our town. Each year, hundreds of busses...

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4 of 5 stars
Victoria, British Columbia
30 Jun 2007 | Trip type: Family
1/1 found this review helpful

this hotel is relatively new. the room we got had a kitchen. we were also provided with a playpen for the little one. the staffs were very friendly. there is free internet that is quite stable. the breakfast is continental, but is very good. there are lots of choices. they use real cutleries instead of plastic utensils and plates that... more

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5 of 5 stars
BC, Canada
18 Dec 2006 | Trip type: Couples
1/1 found this review helpful

This is one of the nicest places to stay when visiting Chemainus. The rooms are very clean, comfortable and quiet. It is great to have the complimentary breakfast that is offered in the morning and the kitchenette in the room is handy for making snacks. Comfortable beds and fluffy pillows. Lots of free parking too. more

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Best Western Chemainus Festival Inn Also Known As

  • Best Western Chemainus
  • Chemainus Best Western
Address: 9573 Chemainus Rd, Chemainus, British Columbia V0R 1K0 , Canada