Worst stay I have ever had. The Manager and Assistant manager would not know customer service if they stayed at the Plaza Hotel! We arrived and it was 30 degrees outside, when we booked the first "sales pitch were the rooms are beautiful and air conditioned". The room was 50 degrees and un bearable. We asked to move rooms where... more

Typical chain hotel. Clean rooms, light buffet-style breakfast provided in the hotel lobby (very limited seating). Friendly and helpful staff. more

Booked online and was charged for the rate I was quoted. Got the room I reserved. It was clean and affordable. The staff was also friendly. Thanks for a great stay. more

First, they double booked me. Then they promised to grant me a free night during my actual stay. That did not happen. Plus, I never got the prices that were quoted to me over the phone. The customer service was terrible and I noticed that I was treated poorly partly because I was female. Not a good thing in the... more