Positives: (1) free parking; (2) great location (downtown strip); (3) rooms are nice for the quality of the hotel. Negatives: (1) dining room, elevators, hallways etc. are gross. Everytime I got in the elevator I felt like it was going to crash; the dining room is in desperate need of an update etc. (2) the hotel staff claim that the... more

This hotel has a very convenient location. For a family with small children the complimentary breakfast was great. We were there over the long weekend and the street was very noisy. Perhaps it would have been better on the back side of the hotel. more

The staff were great, friendly, and very helpful. Would definitely recommend. more

Visited Kelowna with my family to attend a weekend wedding. I was hesitant to try an independent hotel, but the rates were lower then the big chains when booked online, the downtown location can't be beat, and the reviews within the last two years are positive. Staff was friendly and very helpful particularly in letting us check in a little... more

INCREDIBLE customer service, Exe. suite had lots of room great view of the lake,I would stay in this room again. Crystal at front desk was very helpful and so sweet!! We parked are car in under ground parking and walked everywhere, close to everything. Continental breaky was till 10 am that was nice.)) Every staff member from cleaning to front... more

We travelled as a family of 5 with 2 young children and stayed at the Royal Anne Hotel for 2 nights. The check-in experience was quick and easy - just park your car at the front (loading zone), check in, get your key cards, and use those cards for access to the underground parkade. Make sure to check-in and park... more

We stayed at the Royal Anne for two nights over the August long weekend and the experience was fabulous. The rooms are clean and well-appointed and the staff is attentive and friendly. As a family with a young child, we especially appreciated the extra effort to keep the hotel quiet. The location is terrific - you can walk to the... more

I chose this Hotel for its location, and its good reviews. Upon arriving we thought it was quite well taken care, for its age. Wendy greeted us, and checked us in, and as I requested I was given the second floor with a roof top patio, I loved this..(I smoke) We were directed to this back alley for the under... more

After reading many Tripadvisor reviews of many Kelowna and Westbank, BC hotels, I chose to stay at the Royal Anne Hotel in July 2009 for 1 wonderful night. The Royal Anne Hotel is PERFECT. I took advantage of the business center to check the internet. I enjoyed having the continental breakfast available...it was nice to have a quick bite to... more