We enjoyed our stay and especially the comfortable beds. We found it unusual that we only got 1 towel each for the 2 of us. Also there were no portable luggage racks only one built in the closet. Location is nice and quiet especially if you are on the back side of the hotel. The staff were polite and helpful.... More

From the moment we walked in great friendly service. Easy quick no hassle check in. Like that there was on site restaurant. Also near large shopping mall. Even near by walking distance to a lake. Very quiet room :)

We dined for lunch there yesterday and what an amazing restaurant. We were visiting from Alberta and not staying at the hotel but I went for lunch with a business associate and it was his first experience at this Hotel's restaurant. The hotel itself is a boutique style property which is located in North Nanaimo, off the beat and track,... More

We enjoyed a wonderful stay at this special boutique style hotel, hidden away in North Nanaimo. Aside from the warm greeting and excellent customer service from the moment we entered the lobby, the hotel is special in many other ways ... fabulous lounge featuring a scotch whisky bar unmatched anywhere on Vancouver Island, an indoor pool and a wonderful gift... More

I would like to spotlight The Grand Hotel in Nanaimo on Vancouver Island. This hotel is unique in many ways with its special teas, planned events, etc. Something relatively new is its gift shop called "The Pink Lollipop". I visited this gift shop a few weeks ago. It had a truly wonderful & magical air featuring both local & global... More

Our family decided to stay at this lovely Boutique Hotel while visiting friends in the area. We felt very welcome the minute we walked in. The Front desk staff was helpful and friendly. All our wishes were fullfilled at our arrival at the Grand. The rooms are spectacular, very big, clean and comfortable with gas firleplace and jetted tub. After... More

I was travelling through Nanaimo recently while visiting family after a business trip, and had the opportunity to try out The Grand Hotel. I've driven past it before, but never had enough time to stay overnight. On this trip, I had my travel companion (my pup!) with me, and was SO happy to see that The Grand allows pets. We... More

We were excited to check out this hotel because we thought we were in "for a treat". Thinking it would be a nice fancy place, but it wasn't. The room was very dated, we tried to log into our laptop and iPad with no luck, so I called downstairs only to be told that you could only sign in with... More

Came to try out a few whiskies at their whisky bar with my wife and we were so relaxed that we decided to make a night of it. The staff were really nice and it was during the holidays and we were not really rushed to be in the shopping frenzy. We had a quiet comfortable room with a gas... More