My business requires me to work away from home. I've stayed in a lot of motels from northern Alberta to BC and I can say the rooms in this motel are very clean, location is great ( right across from the beach) very affordable but most importantly the managers, John and Patty , are great people. I felt very welcome... More

I stayed from September 19 to the 23, 2012 and had read some of the previous reviews before I got to the Hotel. The Lady at the front desk was pleasant from the second we entered the door. We had rented 2 rooms and we were a little needy because my friend was getting married on the beach and required... More

My husband and I spent 4 days at the end of July in Penticton, staying at the Rochester. Our stay there was wonderful! Best location, spacious, clean rooms and great amenities. We walked to the downtown area daily from the motel. We will definitely stay there next time we're in Penticton! Sheila H.

The rooms do need updating but the location is amazing and we were able to use the bbqs and make ourselves a great dinner. The front desk staff were ok but when we asked about using the bbqs said since it was near the end of the season they may not have a lot of propane left (isn't that their... More

Very handy accommodation. Location is great, our unit was a bit 'tired' but suited us well. The lake front is so close which is what we went for plus the great location for mountain biking. Recommended!

The location is fantastic, the rooms were okay and clean, LOVED the shared decks, bbqs and picnic tables available.... BUT when I arrived for my friends staggette I was made to feel like a young teenager in trouble....... NOT A GREAT START. When I spoke via email they were extremely kind and friendly when I walked into the office the... More

Location is in a great spot, right near the beach on Lake Okanogan. The renovated bathroom was nice, but the room was so dark - not sure what they have against light fixtures - just a couple of lamps, which weren't really adequate. The people who worked here were really friendly, the mattresses were comfortable and room very clean. Bathroom... More

We stayed at the Rochester overnight on our way through Penticton. The staff was very friendly. The remodeled room was perfect and more than we needed. We got a one bedroom unit with a large kitchenette/sitting area. All the rooms in our unit were very clean. The cupboards were stocked with a few dishes for anyone wanting to cook for... More

Travel a lot in Canada and in Europe and this was THE worst customer service I have ever experienced. I simply would suggest that no-one waste their time, money or vacation at this place. Terrible, terrible experience.